Having recently returned from a week at the Hersonissos Palace Hotel and looked at the reviews here, I felt that some of them did not provide an objective appraisal of the property and focused mainly on trivial matters and assumptions.
When we arrived at the hotel we were made to feel very welcome by the receptionist who provided us with a list of the meal times, all-inclusive benefits and some other useful points. The meal times were exactly as advertised by the travel company on their website. That which was promised at the time of booking was delivered. Our room was spacious and extremely clean. All the advertised facilities were provided and were in good order. There were plenty of drawers and hangers for clothes. A safe was provided for valuables. The balcony was furnished with two chairs and a table. Complimentary toiletries were provided in the bathroom. Although there was a hairdryer in the bathroom, I did not use it as I prefer to take my own. The air conditioning worked perfectly and kept the room at a very comfortable sleeping temperature at night.
The pool bar serves a variety of drinks and has a shaded area for those who want to escape the sun. The loungers around the pool were all in excellent condition and the entire area was spotless. The pool itself is small but perfectly clean.
The restaurant serves buffet meals three times a day with a rotating menu of Greek dishes, salads, vegetables, meats and even chips for those who cannot go away for a week without eating them. At breakfast the fresh bread was still warm. There is also a grill area where pancakes and omelettes are available at breakfast and fresh meats and fish in the evening. The souvlaki were delicious!
Most evenings are low-key and the majority of the guests sit at the pool area for drinks. Once a week a Greek night is held with local dancers and musicians and plenty of audience participation. For those who want more lively entertainment at night there are plenty of bars and clubs a short walk from the hotel.
Nights could be noisy with large groups of guests returning to the hotel in the early hours without consideration for those who were already asleep. However, that is one of the pitfalls of choosing such a resort and our overall enjoyment was not marred by these minor incidents.
Pool towels are available from the reception against a 5 euro deposit.
There is free wi-fi available in the lobby area for those who want to catch up on news and messages. Overall the hotel is quiet and relaxed - just what we were looking for.
As with any other hotel around the world, the check-out time is 12 noon however rooms can be kept until later upon payment of a fee. The hotel was also happy to store our luggage in a room downstairs until our airport coach arrived.
Overall we had a wonderful stay and would happily recommend the hotel to others.
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- Also Known As:
- Palace Hotel Hersonissos
- Hersonissos Palace Hotel Crete, Greece
- Hotel Hersonissos Palace