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Aldemar Royal Mare Thalasso Resort
Ranked #11 of 171 Hotels in Hersonissos
Eli
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent!!!”
Reviewed 11 July 2012

I have spent the weekend with my kids (9-22 yo) and all of us had a great experience.
The rooms, the pool, the food, the staff... everything was great
Highly recommended :)

Room Tip: near the private pools
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  • Stayed July 2012, travelled with family
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Helpful?
2 Thank Izik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nitsa3, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review, 31 July 2012
Dear Guests,

We would like to thank you for taking the time to post these comments about your recent stay at our hotel Aldemar Royal Mare.

Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future.

Kind regards
Vassilis Fragoulakis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (251)
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guildford
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 July 2012

My wife and I have stayed at the Royal Mare 12 times in the last ten years and cannot fault it.
I have just read some of the very negative reviews on this website and have to say that the people who wrote them must have been either in a different hotel somewhere else or just completely miserable idiots. Every single person we have ever met working at this hotel, from the reception desk through to the maids and cleaners, has ALWAYS had a smile, a greeting, warmth and a welcome. The food in all their restaurants has been excellent, varied and most enjoyable - the choices at breakfast are really wide-ranging and the person who wrote that they only have oily fish and toast is just a loony !!

In life you get back what you give. In hotels the staff are there to give you the positives. If you treat them badly, at some point they will react.

I would not hesitate to recommend this place. It is expensive, but for a five star hotel what do you expect ??

Room Tip: If you want a VIP room with a shared pool, asked for one at ground level, not upstairs.
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  • Stayed September 2011, travelled as a couple
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Helpful?
3 Thank tomasku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kefar Rosh HaNiqra, Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2012

just arrived back from the most wonderful five day stay at The Royal Mare.The staff were absolutely wonderful & no request seemed to be too much trouble for them.Throughout our stay we were always greeted with a smile & wonderful service ,from Kalia the lovely lady who cleaned our rooms ,the great guys in the golf carts who were always willing to help you ,the serving staff in the restaurant,the fantastically enthusiastic Animation staff & the ever cheerful reception staff.
The only negative was the air-conditioning that I felt never quite cooled enough .In our first room I found it inadequate ,but after a visit from the engineer we were very rapidly moved to another ,better room.THANK YOU SO MUCH.
Could not have wanted a more wonderful location ,very peaceful but yet just a short taxi drive(7 euros ) to the bustling town of Hersonissos with all it's bars & restaurants.

  • Stayed July 2012, travelled with family
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Helpful?
1 Thank richardrahan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review, 11 July 2012
Dear Guests,
We would like to thank you for the kind and encouraging comments from your experience in our hotel Aldemar taking the time to & Royal Villas 5*.
We are more than pleased to know that our hotel and services exceeded your expectations and your appreciating comments fill us with pride. Your comments are already shared with all our personnel and they are much appreciated.

Rest assured that we have taken in serious consideration all of your comments. Our guests feedback is always valuable and helps us to improve our services. We hope to be able to welcome you again in Royal Mare in the near future!

Kind regards
Vassilis Fragoulakis
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 July 2012

we were four, on a bachelorette party and it was perfect! the hotel is well maintanaced, clean, fancy, and FUN! the hotel is located perfectly, in a quiet beach but within 5 min drive from Hersonissos, a city that is perfect for young people who are looking for night life, loads of clubs and bars, pleanty of party all night long!
the hotel has lots of pools, shops, restaurants and other facilities,
the staff in the hotel is also amazing, helps with every request and speaks english very well!
would reccomend it for anyone qho is going to crete, totally worth the money!

  • Stayed June 2012, travelled with friends
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Helpful?
1 Thank adina85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review, 11 July 2012
Dear Guests,

Thank you very much for taking the time to write this great review.

Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future.

Kind regards
Vassilis Fragoulakis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beersheba, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2012

We stayed in the hotel for 6 days, and we had the best time .the hotel is beautiful, and very clean .the location is great, 5 min drive to the near city by taxi. The staff was great. Everyone is so welcome and nice. They helped us in many things the whole time. The room is lovely, with great sea view, and big Balcony. One point to improve in the room is the air condition that makes a lot of noise. and the private beach which has a lot of rocks in the water line. The wireless is nice but many times it disconnected. The food was delicious. The hotel is great for couples, families with children, and they have a lot of activities for everyone. You can spend a whole vacation in the hotel. But that is one of the most beautiful hotel we have ever been.
I highly recommended for everyone who wants a great vacation in a beautiful and quiet hotel

  • Stayed June 2012, travelled as a couple
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Helpful?
2 Thank Noah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review, 11 July 2012
Dear Guests,

We would like to thank you for taking the time to post these comments from your experience in our hotel Aldemar.
Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas.
Rest assured that we have taken in serious consideration all of your comments. Our guests feedback is always valuable and helps us to improve our services. We hope to be able to welcome you again in Royal Mare in the near future!

Kind regards
Vassilis Fragoulakis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 July 2012

This is my favourite hotel/resort. The whole place is completely 5 star in my opinion. Excellent service from the minute you walk in. Nice rooms, clean pools, fantastic restaurants & pool bars. Has it's own good-sized section of beach just outside the seafood restaurant. Some great views of the sea from the main terrace and exotic plants all over the place. Also the hotel is only a short distance from the town. The buffet has to be the best I have ever seen with pretty much everything you could possibly want to eat. I would definitely come back here.

  • Stayed April 2012, travelled solo
    • Value
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Helpful?
1 Thank AnonymousUser0084845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishon Lezion, Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2012

We stayed in the hotel for a weekend, and we had the best time ever! the hotel is beautiful, and every spot looks like a postcard. the location is also great, 5 min drive to main city (7 EUR taxi). the strongest point of the hotel is the staff. everyone are so welcome and nice, from the pool guy to the reception manager. they helped us in many things and just gave us a good feeling the whole time. the rooms are just lovely, with great view (I recommends on the sea view), and big Balcony and Toilets. one point to improve in the room is the lighting, which is not strong enough, and in night time it's pretty annoying.
there are pools everywhere, and a private beach. the wireless is nice but many times it disconnected, it's better to try to use it in the early morning or night time.
the food was very delicious, with a variety of dishes. for the meat lovers, don't except to find an incredible meat, it's kinda usual (I thing the vegetation will enjoy more), but it's all very delicious, specially the deserts. the cakes and tropical fruits are so tasty!
the hotel is great for couples and children, and they have a variety of activities for both. you can spent a whole vacation just in the hotel.
I propose marriage to my girlfriend there, so forever we'll remember this hotel. but besides that is one of the most beautiful hotel we have ever been. highly Recommended!

Room Tip: Sea view :)
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank ArielM214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aldemar Royal Mare Thalasso Resort

Property: Aldemar Royal Mare Thalasso Resort
Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Phone Number:
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hersonissos
#6 Spa Hotel in Hersonissos
#6 On the Beach Hotel in Hersonissos
#7 Luxury Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
#11 Family Hotel in Hersonissos
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Official Description (provided by the hotel):
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 
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Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece

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