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Reviews (1,126)
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All reviewssuperior roomolder parthalf boardcooking lessonbreakfast and dinnerlovely hotelpool areagreek nightcleaned every daysea viewbars and restaurantsair concleaning staffthe main stripsmall fridgebuffet stylecleaned daily
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8 - 13 of 1,126 reviews
Reviewed 4 weeks ago via mobile

This place ticks all the boxes for what I enjoy about a relaxing holiday. Firstly the hotel is beautiful, it has the older Greek style main part and the two newer areas where the superior rooms are located. The grounds are immaculately clean and the staff work tirelessly day and night ensuing this is maintained. We stayed in the superior room which is very spacious and offers all the facilities you would need including a spacious bathroom, balcony, tea and coffee making facilities, hairdryer. The staff are all welcoming and recognised us immediately as returning guests. They all can never do enough for you and make your stay so relaxing. There are two pools and enough sun beds for all the guests. The on site bar offers food and drink throughout at very reasonable prices, the food is in-particularly good. It is close to all the local bars and restaurants too as well as a range of different shops. Hotel also offers access to disabled guests and those who find walking distances difficult. Overall this hotels offers everything and is perfect for a relaxing time. Would thoroughly recommend this hotel and we will be returning.

Stayed: June 2018, travelled with family
Thank David1whelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa Resort Hotel, responded to this reviewResponded 4 weeks ago

Dearest David, first of all we would like to thank you for reviewing your stay at the Albatros and for choosing our hotel once more for your holidays! We are pleased to read that you had a relaxing stay and appreciated our facilities and services. You will be very welcome for another wonderful stay with us and we hope to see you again in the near future ! Best regards from all the team!


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Reviewed 4 weeks ago

This time (we have been there many times) our "team" was 3 families. We stayed there from 13. to 20. June 2018. We all really enjoyed it like always! I am happy to repeat my last reviews. First of all - very professional, helpful, warm and friendly hotel personnel. Then - very good location (not too far from airport (ca 26km), near the nice beach and centre of Hersonissos city), everything! is very clean and nice (incl pool-area's toilets), big rooms and balconies with nice views. Food - delicious (we had breakfast and dinner inclusive)! Big variety and different tastes every evening. Menu in a pool-bar is also very tasty! Beach is sandy and swimming/snorkeling is interesting - you can see different fishes, crabs etc. Also important - all other hotel-clients were "normal" people, not like the ones you won't enjoy to be at the same hotel/plane/bar/street. Pool-area at the hotel is a great place to take sun, swim or just read a book and enjoy your drink etc. Also - different programs offered free by the hotel almost every day/evening (live music 3 times a week incl the Greece evening, water aerobics, cooking lesson, wine degustation). Also - small good supermarket, very good massage,beauty saloon, steam sauna, fitness center, ping-pong, billiard etc. Need flower or car - just let them know and it is organised. Need smaller pillow - you will have it immediately. Birthday surprise is a standard! Late check-out - they try their best (we got it despite the high season!). Other info: good medical center 150m far (fortunately we did not need it this time) and actually a doctor visits the hotel every day also. More car rentals are 20m, food-shop 150m. Wifi speed is OK and it is free in the lobby (or 3.-eur/24h in your room). Great thanks, Albatros! See you the next year again!

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Imre-Gustav V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa Resort Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much Imre-Gustav for sharing your thoughts and for choosing Albatros again for your holidays in Crete! It is so nice to read that you enjoyed your stay with us once again and we are proud to learn that you appreciated all of our services and amenities!
All the team thank you again and of course we will be glad to welcome you next year for another wonderful stay!


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Reviewed 4 weeks ago

This is a fantastic little hotel, 2 mins walk to the beach (shingle) and near plenty of restaurants/bars/shops. We stayed in Standard rooms, these are on the small side but had everything we needed including a safe which was free of charge. We also had pool/sea view so can't really complain! The cleanliness of the hotel was 5 star and the staff were all so friendly and helpful, nothing was too much trouble. The pool areas were clean and plenty of sunbeds (the only down side was that the pool was freezing but you got used to it). The gym is free to use too although doesn't open until 10am which put some people off. We had a quick look around the spa which looked lovely although we didn't have any treatments. There was plenty of different food options for breakfast and in the evening, vegetarian options too. We had lunch from the pool bar most days and all meals were good from here too. Celebrated a birthday whilst here and the hotel did a birthday cake which was delicious and a lovely gesture. Small shop just next to the hotel which sold drinks/snacks etc for a good price. Overall we had a brilliant stay here and would highly recommend.

Room Tip: Upgraded rooms are larger and have nicer balcony or Standard rooms request a Pool/Sea View
  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Service
Thank Kemma102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa Resort Hotel, responded to this reviewResponded 4 weeks ago

Dearest Kema102,
what a pleasure to read your review! We thank you so much for sharing your thoughts and we are all very pleased to learn that you had a brilliant stay in Crete. A big thank you from all the team and we really hope to have the pleasure of welcoming you again soon!

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Reviewed 4 weeks ago

First class hotel and grounds. Clean rooms with nice view. Walking distance from town and many travel agents very close to book tours with for sightseeing on the island. The buffet style meals provide a great variety of foods to choose from. Fridge and safe in each room. Large rooms very bright. The mattresses are very uncomfortable and what initially looks like a queen size bed is disguised with a single bedspread covering 2 twin beds. Friendly and helpful staff.

Room Tip: Ask for a queen size bed when traveling as a couple
Stayed: May 2018, travelled as a couple
1  Thank brendaleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa Resort Hotel, responded to this reviewResponded 4 weeks ago

Thank you brendaleb for taking time to review your stay with us, and for your nice comments. We are glad to read that you enjoyed your stay in Crete and we hope to see you again in the near future! Best regards from all the Albatros team!

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Reviewed 12 June 2018

Would highly recommend this hotel. Staff very helpful, polite and friendly. Stayed there with my wife and adult daughter - large king size bed and a made up small settee bed which would not sleep a large adult. Rooms are decent size and spotlessly clean. Shower is attached to bath and was powerful but difficult to get jet out to any distance from wall due to poor shower head holder. Great, very clean pools, including one for children. Buffet breakfast has lots of options and never ran short. Also good buffet dinner for only 10 Euros - highly recommended. Hotel is only a few metres from the beach which is ok but not very sandy and stroll in the water is on rocks. The hotel has an attached spa and wellness centre (at a charge) but we did not try this out. Main promenade is close to the hotel which comes alive at night. Good choice of eating places but quality varies greatly. A couple of minor issues about the hotel - free wi-fi only in selected areas only such as bars or reception otherwise you need to pay a small daily charge. Additionally, annoying music in lifts which is on a loop so same sample of music every time lift is used.

Room Tip: Go for a high floor, pool or ocean view.
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank biglob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa Resort Hotel, responded to this reviewResponded 13 June 2018

Thank you very much biglob1 for writing your review and recommandation. We are proud to read that you appreciated our services, especially the kindness of our staff, the cleanliness and the location of our hotel, and we would like to let you know that your remarks are taken into account, since it will help us improve our services and better meet our customer’s expectations. It will be a great pleasure to welcome you again in the near future, best regards from all the team!

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