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Reviews (1,389)
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7 - 12 of 1,389 reviews
Reviewed 4 weeks ago via mobile

Been in Cretan village for the second time in few years, loved it!!!
Thank’s to the management for the great organization, the love and the effort they put in every single detail.
Definitely go back there again,
Creta is paradise!

Stayed: June 2018, travelled as a couple
Thank rosigno e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
repmgr, Reputation Manager at Aldemar Cretan Village, responded to this reviewResponded 4 weeks ago

Dear rosigno e,

Thank you very much for your feedback and the comments written! We are delighted to read that you enjoyed your holidays at Aldemar Cretan Village .

Really hope to accommodate you again in the near future and offer another memorable stay!

Kind regards,
Tamarova Alina
Reputation Manager
Aldemar Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

RECEPTION
the welcoming was nice, was welocomed with a smile and the receptionist was very helpful and tried to help us as quickly as she could. No hassles there.

RESTAURANT
We did not go to the other restaurants only the main one where they serve buffet for b.fast, lunch & dinner. The food was okay I believe they can do better though. It was fresh and always refilled. The staffvworks hard yo ensure things run smoothly as there is constant movement in the restaurant. The waitoring staff was also constantly moving. It was quite busy and they tried their best to keep the areas clean but there were constantly people coming in and it was hard to get their attention but they smiled as they passed by. The fruit was great and there was a wide variety of fruits and sweets.

PREMISES
the property is quite big so ask for directions and anything else that you need to know before you leave the reception area. Do not plan to sleep between 11:00 & 12:00 and sometimes in the evenings between 21:00 & 22:30 the entertainment is up and running and the music is super loud.

Stayed: June 2018, travelled with friends
Thank Zamo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
repmgr, Reputation Manager at Aldemar Cretan Village, responded to this reviewResponded 4 weeks ago

Dear Zamo M,

Thank you very much for your feedback and the comments written! We are delighted to read that you enjoyed your holidays at Aldemar Cretan Village .

Really hope to accommodate you again in the near future and offer another memorable stay!

Kind regards,
Tamarova Alina
Reputation Manager
Aldemar Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Location is great and room had a great sea view. Food is not great for a 4 star hotel. Apart from the main buffet restaurant there are only two other restaurants. The Paglola is set menu and food not great. Cold sea food. Beach restaurant was also average. Put all your valuables is safety deposit box as cleaners leave doors unsecured. Would not return.

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
repmgr, Reputation Manager at Aldemar Cretan Village, responded to this reviewResponded 4 weeks ago

Dear Andrew H,

Thank you very much for your review. We are sorry that hotel did not meet your expectations in some aspects, but rest assured all your comments are taken into consideration and we will take the measures where it is possible.

Best Regards,
Tamarova Alina
Reputation Manager
Aldemar Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel is clean, looks nice and offers a variety of activities. The restaurant is big enough to find place anytime and there are plenty of types of food. The only thing we didn't liked so much was that they use too much salt, but that's a taste discussion.
The staff is very friendly and willing to help.
The beach is not so nice, pebbles and rocks in the sea, but the swimming pools are with salt water. From the hotel point of view they have done everything to offer quality. In the evening there are plenty of things to do, the only con is that the hotel is far from the centre of the city.
If you want a real beach with amazing water choose Voulisma Beach. Is 35 minute from the hotel, by car, but you will be in love.
Another great experience we had when we entered our room and the kids were waited with a fluffy toy.

Stayed: June 2018, travelled with family
Thank GrooveRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
repmgr, Reputation Manager at Aldemar Cretan Village, responded to this reviewResponded 4 weeks ago

Dear GrooveRO,

Thank you so much for the comments made and your precious time dedicated to review our hotel. It was a big pleasure to welcome you and we are already looking very forward to see you again soon!

Kind regards,
Tamarova Alina
Reputation Manager
Aldemar Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Special Thanks to Anna from guests relationships. We are visiting this hotel thirds time (2016, 2017, 2018 years). Very delicious meals, seasonal fruit , amazing deserts! Thanks a lot of Chef Manolis. Animations team also is in a good level.

Stayed: June 2018, travelled with family
Thank Violetta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
repmgr, Reputation Manager at Aldemar Cretan Village, responded to this reviewResponded 4 weeks ago

Dear Violetta D

Thank you for your review and the comments made. We are delighted to read you choose our hotel for the forth time! Hope to have the chance to welcome you again in our resort and offer you an ameliorated holidays’ experience!

Best Regards,
Tamarova Alina
Reputation Manager
Aldemar Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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