Kindae confused by some reviews, the hotel is an easy 5 to 10 minute walk to Heronissou and Stallis, the road is busy but there is an underpass, pool music was played 2 hours morning and afternoon very mixed from Elvis to U2 certainly not rave music Used pizza and aL Carte resturants both twice found staff very efficent and friendly the hotel check DOB when you book and present you with a birthday cake free of charge daughter found this both lovely if not slightly embarassing!!! Our teenagers (16&17) used the wellness centre pool and gymn but were not charged anything they also went into Mallia one night 12 euros and about 10 minutes away by taxi . Our experince here was excellent arrived to be told over booked, we had booked 2 rooms as 2 older teenagers, asked if we minded a family room for one night then next day w we were given 2 upgraded rooms at relax pool, which I had requested prior to dparture after reading reviews of very steep hill which it is, as way of apology free safe and kept rooms on for late check out again free of charge. We did not find the All Inc an, issue we never waited for drinks\and you are free to go to bar and order yourself which we did getting a couple at 10pm but tended to find were served AL inc till closer to 10.30. Food was good but did get bored of nearing end of 2 weeks. Pools and all areas of hotel very clean, maid service great, I requested extra pillows which were brought up within 15 minutes. Agree there is an issue with sun beds been reserved often left unused for most of day, one guy even had one bed for his lilo!!! We did witness sun bed fights and were told the cleaners were lifting towels put down before 8am but one had ben kicked by a guest for removing so they were refusing to lift them understandbly but they will need to do something need to be up for 7 when we were there to get beds. All in all a great holiday and would recommend this hotel as a good family hotel I would not think great for young british couples or singles, Heronissou is mostly catering for German/Dutch and stallis limited nightlife.
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- Also Known As:
- Grand Hotel Holiday Chersonisos
- Grand Resort Holiday
- Grand Hotel Crete
- Grand Hotel Holiday Resort Crete, Greece