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“Fantastic Holiday!”

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Grand Hotel Holiday Resort
Ranked #15 of 171 Hotels in Hersonissos
Certificate of Excellence
Newcastle West, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic Holiday!”
Reviewed 25 May 2012

My wife and I stayed at this resort in May 2012 for 1 week. It was a really enjoyable week here. the resort is incredibly clean, the staff are very helpful, the food is very good and it is just an all around excellent hotel!
The choice of pools is great, we spent most of our time at the "quiet" pool, and it lived up to its name. There are plenty of activities available in the hotel itself and in the general area. I would recommend hiring a quad bike for a day and also a car for a day. Special mention to the "animation" team, they were great and also to the wonderful waiting staff in the restaurants ( especially George in the buffet room and Vasilis in the Aegean Restaurant). I would highly recommend this resort if you are looking for a nice relaxing time in a client friendly and clean resort.
If I could make just one recommendation to the hotel it would be to cater for more TV channels for english speakers! Only a minor point really. We loved our stay here and definitely will return.

Room Tip: Ask for a room number that is lower than 1000. The lower the better!!
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  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank BrianDownes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
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English first
Newcastle
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 April 2012

We travelled here in Sept 2011 along with my husband and 3 year old daughter, what can i say we had an amazing time, the food was fab, something for everyone salad and fruit always fresh and the staff were always happyo to help - they seem to go the extra mile to help you and to please you. the al carte restaurant was really lovely and the pizza place was lovely food too. i can honestly say there wasn't anythng we could complain about. the animation team were great - there was always something to do during the day keeping everyone entertained, water aerobics, darts & volley ball. the manager Minolis was amazing he made sure everyone was kept happy and nothing was too much trouble. our room was facing the main pool which was lovely, the entertainment was ok, the team always worked hard. we will be defiantly going back at some point and i would reccommend this hotel.

  • Stayed September 2011, travelled with family
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Helpful?
10 Thank Cockburn56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 April 2012

My boyfriend and I visited this hotel in AUGUST 2010 for ten days although the review won't let me say this as the options do not go back that far.Anyway...found it to be beautiful and was driven to our room by the staff. This hotel is half board, the drinks are reasonably priced, however, the bar staff are expectant of tips on a regular basis and we felt the service decreased day by day as we forgot to tip because it was our first holiday together. The only other downside to this hotel is the fact that there are ALOT of children running around and if you're english, theyre aren't many other english around, mainly german and french so this made it difficult to talk to other people and make general conversation.

Room was gorgeous we had a standard double room and a view of the sea.
We hired a quad bike for a week as the walk into stalis was just a little too far and into hersossinos town would not have been possible to walk its ages away. need a bus, taxi or quad as a means of transport. However the beach in stalis is to die for, gorgeous and sandy and shallow waters, cheap sunbeds too for all day.

Would recommend but location is a slight let down.

  • Stayed May 2011, travelled as a couple
    • Value
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Helpful?
2 Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotherham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 March 2012

could any1 help me im wanting to get married in a hotel is this a hotel that you could do this in? and also i cant seem to find any photos if there is a wedding area. just so you know i havent travelled yet so dont count my reviews

Stayed March 2012, travelled with family
Helpful?
5 Thank Shell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 January 2012

We had a lovely relaxing holiday here, spent most of the time relaxing around the adult pool (the main one was a bit to rowdy!)

There's also some lovely restaurants nearby - I wouldn't recommend going all inclusive because to be honest we were only half board for a week and got bored of the food on offer. The snack bar by the main pool does however offer very nice food for good value.

Apart from the food my only other issues were the room - we'd booked a superior one and it looked nothing like the pictures! Not superior at all.. in fact it was extremely basic - and I'm not really that fussy! However it was very clean and it had a beautiful view.

Also be wary if you have a late flight as we had an absolute nightmare trying to book a late checkout! They wouldn't let us do it until the morning and then told us we'd have to move to another room, which resulted in us being left without a room for about an hour (not appropriate when you're paying to have a room!)

  • Stayed September 2011, travelled with family
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Helpful?
4 Thank holidayhearts91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 14 January 2012

This is a very lovely property. The grounds are nice and the three different pools, including adults only, are a nice option. It is very hilly so if you have mobility issues this may not be the place for you. Do yourself a favor and upgrade to a Superior room. The standard room was very tired and smelled stale/musty.

Food was absolutely excellent. The breakfast buffet had a great selection and was frequently replenished. The snack bar by the main pool was great for lunch, and I highly recommend making a reservation for the a la carte restaurant for supper. The food and service were wonderful and it was a nice change from the buffet.

Over-all this is a nice hotel, but it is too far away from Hersonissos or Heraklion for my liking and would not probably return here.

Room Tip: Upgrade your room!!! Take a bus from across the street to Heraklion.
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  • Stayed September 2011, travelled with friends
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Helpful?
2 Thank work2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 January 2012

A great hotel good all inclusive, food to a high standard. Rooms were cleaned every day and could not fault the cleanliness. Very attentive restaurant staff, would return if visiting Crete again.

Room Tip: Get one overlooking the relax pool pref seaview
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  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank KBonTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Holiday Resort

Property: Grand Hotel Holiday Resort
Address: L. Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Hersonissos
#8 Spa Hotel in Hersonissos
#8 Romantic Hotel in Hersonissos
#10 Luxury Hotel in Hersonissos
#34 Family Hotel in Hersonissos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Holiday Resort 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Grand Hotel Holiday Chersonisos
Grand Resort Holiday
Grand Hotel Crete
Grand Hotel Holiday Resort Crete, Greece

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