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“Limited 'all inclusive'”

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Grand Hotel Holiday Resort
Ranked #15 of 171 Hotels in Hersonissos
Certificate of Excellence
UK
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Limited 'all inclusive'”
Reviewed 29 September 2013

Stayed as part of a large group. We paid extra for a room upgrade but not sure what difference it made but if that was a deluxe room I'm glad we weren't in a standard room! Complex was huge, there was a car to drive you if rooms were miles away like some of our friends especially with the hilly walk back up! Slides were a good addition. All inclusive food was fine, standard buffet but the 'all inclusive' finished at 10.30pm!!!!! So unless you're tucked up in bed by then or are happy to pay the extortionate bar fees then look for an alternative. The difference in the drinks when you started paying for them was huge, the cocktails were then freshly mixed instead of ready mixed 'cocktails'. Overall a good stay with a group but the all inclusive could be massively improved.

  • Stayed July 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank UkHappytripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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973 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
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england
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2013

Lovely hotel! Great pools! Shame certain people ignore the rules! Slides were great fun!
Church on side
Great food, only one silly staff member, rest were fantastic!
Pools were gorgeous! Salt water remember! And pretty cold!
Really really nice place to stay. You can get into Hersonissos and Stalis easily.
Highly recommended .

Room Tip: Around 600 so you are about half way up!!!
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
2 Thank nanty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 September 2013

Just returned form a really great 2 weeks all inclusive holiday in this absolutely first class hotel. The location and amenities are of the best . Many thanks to all of the tremendous staff which really made the holiday so special. We could mention everyone but George, restaurant manager, Maria, usually front section of main restaurant and Ioanna in the Lobby bar for her exceptional service and her charming quiet efficiency have to be have to be put on record as being outstanding. Most highly recommended.

Room Tip: Room number no higher that 1025 as numbers above that involve a bit of a climb up the hill although...
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  • Stayed September 2013, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank thebalfours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 September 2013

just back fro this brilliant hotel spent eleven days on half board basis with my husband.
we were in room 1105 which was actually two massive rooms the bathroom was very spacious, also having a fridge in the room was a big bonus as drinks in the hotel could be little expensive
5.50euros for a vodka with lemonade and 2.90 euro for a small beer!! the pools were all very nice we spent our time at the one with the big slides it was always easy to get a sunbed there.
the food was good could have been a little hotter at times staff were brilliant very friendly.
the entertainment was alright go and see mama mia it was most enjoyable special mention to lynsey a lovely girl very friendly. would definately recommend this hotel we will be back soon I hope xxx

Room Tip: 1100 are just before the steep hill it is not too bad walking down it.lol
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  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank GlasgowDipsy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hod Hasharon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2013

Very elegant and modern facilities. The team is very welcoming and warm. The food was excellent and varied. Very pleasant animation team. Relaxing and fun atmosphere. We had a very good time, one of the loveliest vacation ever. Highly recommended. Best value for money.

Room Tip: Ask fOr a room close to hotel facilities. Our room was very clean and wide. You can also upgrade to...
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  • Stayed September 2013, travelled with family
    • Value
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Helpful?
1 Thank Galita2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iasi, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2013

We stayed at Grand Hotel from 11 to 18 September and we enjoyed a lot. The weather was perfect, the hotel very clean and modern. It was looking better than the five star hotel Nana beach which was across the road. The service was great, in the morning you could have early breakfast from 5 to 7 ( in case you want to go on a trip - speak at the reception the day before because they make a list with all the people that have this early breakfast) or full continental breakfast from 7 to 10. Also at lunch and dinner the food was great: fresh, tasty and a lot of choices. At lunch and dinner you could serve Crete wine (rose wine was the best) or Mythos beer (good local beer). There are three pools with crystal water. The Main pool and the Fun pool (up in the hill) have a bar where you can drink as much as you want ( we were All Inclusive) all kind of drinks, Ballantines wiskey, Tequila, Absolut vodka, a lot of cocktails beer wine etc. Also at the Fun pool bar you could have a snack which it was very good ( hamburger, toast, hot dog etc.) At the Fun pool bar it was a blonde bartender woman which was the best. Very nice and all the time smiling. We had two trips to Santorini (must see once in a life time) and Gramvous & Balos laguna (best beach in Europe) where the water was incredible. When we were missing from the hotel a whole day the hotel was giving us some food for the road (as lunch) 2 sandwiches, a bottle of water and one apple( these were not so great unfortunately comparing them with the food that is at breakfast or lunch, the green apple was to hard to be eaten and the sandwich had too much bread - at the second trip we spoke at the reception if they could give us something else but they sad that this is the standard...this might be the only minus that i had found for this hotel). The animation team was also great. We had a perfect vacation. Thank you Grand Hotel.

Room Tip: We had a room at the ground floor with garden view. It was nice to have one at the first floor to se...
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  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Vlad_Alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 September 2013

Hotel is really good as in other reviews,my pointers are for the ones who have never been to Crete.The hills are very steep not only in this complex but in other areas,the local bus service is very good DO NOT LISTEN TO YOUR REPS...they all seem to put them down I wonder why...Cost of taxi from airport to Grand Hotel 48 euro could be worth it if faced with a late flight into Crete as the drop off takes forever.Hotel is A 10 min walk to Stalis , Chersonisos takes about 20 min .taxi cost about 6 euro. bus 1.60euro they come about every 15 mins ....Spirit drinkers it is cheaper to take it in your suitcase as the whiskey ,vodka is cheaper here.....Trips we went to Knossos, and Spinalong made our own way no problem and saved more than 1/2 of the reps prices...Return flight airport is quite small so you may have to wait outside .....

Room Tip: Lower room number the nearer to reception,
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  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank shellman1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Holiday Resort

Property: Grand Hotel Holiday Resort
Address: L. Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Hersonissos
#8 Spa Hotel in Hersonissos
#8 Romantic Hotel in Hersonissos
#10 Luxury Hotel in Hersonissos
#34 Family Hotel in Hersonissos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Holiday Resort 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Grand Hotel Holiday Chersonisos
Grand Resort Holiday
Grand Hotel Crete
Grand Hotel Holiday Resort Crete, Greece

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