Personal Positives :
I stayed in the Superior rooms which I would definitely recommend to everyone but especially the elderly and anyone that would endure any physical troubles climbing up hills as the hotel is located on a hillside and the climb up to any rooms that aren't in the 100-500 block can be quite exhaustive. Rooms and hotel is immaculately looked after and is very clean! First two days I had trouble turning on the A/C but a quick call to the reception and someone was sent over in a matter of minutes and had to play about with the remote for around a minute to reset it and then never had the problem for the rest of the stay. Staff are very friendly and the animation team is superb, a credit to this hotel! I used the snack bar by the "fun pool" for majority of my meals and the service was quick and the snacks such as toast w/cheese &ham, burgers, hot dogs, etc were always tasty! On exiting the hotel and crossing the road, you will get to the beach in about 2-3 min walk. There is a bus stop right outside the hotel going both ways which is very convenient. We always just walked for around 15 min to get to the Hersonissos town. You get 1 free dinner if you are all inclusive in their ALC restaurant and the food and service is simply amazing!
Personal Negatives :
I know we don't drink the water in the swimming pool, but the water was salty, there might be a perfectly reasonable explanation for this but I've never experienced this at various other hotels I've stayed at. You had to pay €20/week for the safe key, I believe this should just be a standard facility. I felt the food was just plain, slightly repetitive and average at best in the main "Dionysis" restaurant, still eatable though so I would recommend folks to not get their hopes up. Also there is no ironing facilities you could request for your room which I was told was due to safety reasons, but even budget hotels that I've stayed at either have an iron in the room or provide you with one on request (although Grand does have a payable laundry service if you need anything ironed)
All in all, even with the negatives mentioned above, I would gladly return to this hotel if I visited Crete again.
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- Also Known As:
- Grand Hotel Holiday Chersonisos
- Grand Resort Holiday
- Grand Hotel Crete
- Grand Hotel Holiday Resort Crete, Greece