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“Brilliant ”

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Grand Hotel Holiday Resort
Ranked #11 of 171 Hotels in Hersonissos
Certificate of Excellence
Elgin, United Kingdom
Level 4 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Brilliant ”
Reviewed 5 August 2014 via mobile

Lovely place, lovely staff, spotless.
Was not disappointed .
Ideally situated between Stalis and Hersonissos, 30 min from airport.
Rooms spotlessly cleaned every day .
Only gripe, which I wish they would remedy, Sunloungers . I wish every hotel adopted a ticketing system or something . And stop those who disappear several hours of the day from reserving them. Really bugs me.

Stayed August 2014, travelled with friends
1 Thank Numptylad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Value
  • Cleanliness
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English first
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2014

We went on the 20th May for a week with a 1 year old and its a fantastic hotel and resort for families and also couples and hotel offers many pools so plenty of space and to be near a bar :) Plus well worth paying to go All Inclusive really good choice for drinks.
Restaurant always had plenty of choice and staff were friendly too.
Hotel is walking distance to the nearest resort of Stalis which is a 15 minute walk away which has plenty of shops, restaurants and a sandy beach.

Rooms are spacious and have air con. Recommend a low floor room as some rooms are on a steep hill.
Spa worth a trip too

  • Stayed May 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
4 Thank NatDanHols2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berwickshire/ scotland
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2014

An honest review !!
Would highly recommend this hotel, we stayed on an all-inclusive 2wk holiday on the 8th July 2014.
ALL STAFF. . . were very friendly n helpful, (just to mention a few). . . . Tasmia & Anna (pool bar) ur service was fab Joanna & Carissa also , you were all always friendly n smiling George (restaurant) always greeted us with a friendly smile n showed us to our seats.
FOOD . . . Well I'm a very fussy eater but always found something to eat, food was really good/varied.
ROOMS . . . Maids in every day to clean n change towels !!! Our room was lovely n spacious (424) !!! It was a short walk from pool etc but if anyone one has walking difficulties etc I'd recommend u ask for a low numbered room (100-400) as some rooms/snack bar is quite a walk uphill especially as it's hot too BUT there is a lovely guy always there to give u a lift !!!
POOLS . . . We spent all our time round the main pool which was fab, WELL DONE animation team u do a great job , Luca, Lindsay, Victoria, Katie n all the rest !!! There is a fun pool uphill n a quiet pool also a slide poop near to the main pool !!! Clean at all times
SUNBEDS . . . Well tbh we never had a problem as one of us always went to get beds (4) but that was before 7am !!! Although being up early n watching people appear hours later to lie on their beds was unbelievable , I think the hotel should have a pool person on hand to address this as for some it's annoying !!!!!
HOTEL. . . . All areas were kept clean at all times (cleaning ladies worked hard) !! Reception staff were always friendly thanks to the one who let us keep our room on , on our last day it cost €30 but we shared one room between 4 of us !!!
MINOR ISSUES . . . All-inclusive finishes at 10.30 and instead of bands ur given cards which is a pain even for the staff . . . Bring back the bands Wifi was charged at €3 per day n was crap.
OUT N ABOUT . . Stalis was a short 10 min walk n was luvly !! Hersonossis was about a 30min walk it was on a larger scale to Stalis , taxi was around €7. The beach a short walk was gorgeous.
OVERALL . . . I would recommend this hotel highly & we will return in the nxt few years
WELL DONE everyone u make a great team n made our holiday a very memorable one THANKYOU !!!

Room Tip: Rooms around the main pool/quiet pool under 600 , anything above is uphill !!
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4 Thank ayton3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 August 2014

Just returned from 10 nights at the Grand. Must agree with the more recent reviews re the sunbed situation, setting an alarm for 5.15 am to bag beds is a pain, but as others say when you get there at any time after 7am and all are gone what do you do? With 16 in our party you have to do as everyone else does. Just to say that one night beds had towels on them at 12.30 at night tells you how bad it is!!(all nationalities do it not just one or two!!!)
The Hotel itself was very clean and the pool area spotless,rooms cleaned daily and linen and towels changed as needed. Towel hire was excellent and the aircon worked well. We stayed A/I and the food was of a good standard, hot and changed regularly. Selection was large with something to suit all in our party most of the time. We did the Barbeque night (extra payment) and I thought the food choice was massive and really good value. The only issue is that the drinks ended at 10.30pm when maybe an extra half hour would have been nice. Have to agree with another review that the table service in the lounge bar was often slow due to the fact that around 10.20pm lots of people were ordering large rounds to last them through. Maybe starting at 11 in the morning and running for 12 hours might be better?
A mention for the staff at the pool bar Anna and Tasmia, fantastic! also Nikolas and the 2 George's in the restaurant great people who made us welcome at all times, you are a credit to the hotel.
All in all a great holiday had by all 16 in our party, the kids had a great time with the animation team Lynsey,Lucas and the rest work so hard all day but are in no way pushy. Would I return? Probably, Crete was a lovely place with great people.

Room Tip: 100's 200's and 300's closest to main pool.
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
4 Thank evets241268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2014

Hi I'm sorry I've left to so late to write my review me & my husband stayed in the grand hotel hersonissos Crete from 27 th May till the 11th June & we would like to say the hotel was amzing but it could have been anywhere & that's not an insult because what we mean is it was the amazing staff that made our stay so perfect form the first night Nicholas in the bar to the day staff Tarisa & Anna in pool bar & Joanna who walked her little feet off getting our drinks & my pal george in the restaurant who always had a smile for everyone no matter how busy he was. The food in the hotel was great I usually struggle as I'm a vegetarian but I had lots to choose from.i need to mention the animation team aswell Lynsey & gabo Victoria Patrick & Luca for keeping us busy doing water polo aqua gym & boules & dart ect when we were trying to be lazy lol we do miss you lots thank you for making our holiday so special . We hope to return for a holiday again .

Room Tip: We stayed in room 223right beside pool was fab
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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4 Thank Aislingmc32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2014

I came to the Grand hotel for my honeymoon. The staff were just wonderful and welcoming they made our honeymoon that much more special. The room was great although we had a twin beds and not a double bed. Not a problem at all.

The restaurants were great, the food was great. My husband and i couldn't find fault with this fantastic honeymoon.

We are going to visit the Grand hotel again in the future.

Would must definitely recommend this fabulous hotel and staff

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
5 Thank LauraLou W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales united kingdom
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 July 2014 via mobile

Just got back from this hotel.hotel spotlessly clean,maids very thorough and clean towels every day.our room was 1024 overlooking the relaxing pool.4 pools here but could never get a sunbed in the main pool unless we were up very very early.so we spent nearly every day at relaxing pool.who wants to be put under pressure to get up early to get a bed? We didn't we were on holiday! Food in restaurant good plenty of choice but we think they catered more for the foreign guests.location of the hotel not too bad. About a 15 min walk to stalis.hersonnissos is about a 10 min bus or taxi ride away.pleny of bars and restaurants in both resorts but nothing going on in any of them,so if you are looking for karaoke,quiz or music there aren't any.weather was really good too hot sometimes but we weren't complaining.animation team work hard but shows were aimed more for the children.we found the nights here a bit boring,and this is the 1 st hotel that we have ever been to that the all inc. stops at 10.30pm.all in all enjoyed the holiday but wouldn't return .

Stayed July 2014, travelled as a couple
4 Thank williams002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Holiday Resort

Property: Grand Hotel Holiday Resort
Address: L. Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Hersonissos
#5 Spa Hotel in Hersonissos
#7 Luxury Hotel in Hersonissos
#8 Romantic Hotel in Hersonissos
#34 Family Hotel in Hersonissos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Holiday Resort 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Grand Hotel Holiday Chersonisos
Grand Resort Holiday
Grand Hotel Crete
Grand Hotel Holiday Resort Crete, Greece

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