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“Overpriced vs others”
Review of Basecamp Hotel

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Basecamp Hotel
Ranked #1 of 3 Longyearbyen B&B and Inns
Certificate of Excellence
Somerset
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Overpriced vs others”
Reviewed 22 February 2013

Cute room but very expensive at £250 per night for small bunk beds and half hearted breakfast. Rooms are fun designed but not great tbh..they make you smile when you go in at the styling, but grimace as you leave at the comfort. Staff are superficially friendly and shake your hand with a big smile when you arrive. Don't try to ask them to arrange stuff for you though!

Spitsbergen and Svalbard hotels are way more normal and far better value for morey

Room Tip: Try another hotel tbh
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  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Pandalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Norwegian first
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  • Swedish first
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English first
Driffield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 February 2013

Stayed here in 2010 for a brief night before heading further north. It wasn't the cheapest hotel but it was definitely worth the money. Its right in the centre of Longyearben and its clean and comfy. Not all of the windows have blinds though so if you haven't adjusted to sleeping in 24hr sunlight then remember a sleeping mask or something. The food is great traditional norwegian or continental food and the staff are always on hand if you need anything.

  • Stayed June 2012, travelled solo
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Helpful?
Thank Josh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uppsala, Sweden
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 January 2013

Wonderful hotel, you don't really want to leave, it feels very much like being home, having to take your shoes off at the entrance. There is this room at the top of the hotel where you can look at the night sky, and have a cognac while you do it (we brought our own just in case). Svalbard is a strange and oddly beautiful place in all its austerity - I really want to go back, early spring this time, even though you don't get the midnight sun. Sure it is a bit expensive, but this is Scandinavia (or almost, anyway) and everything is expensive here (I'm Swedish, so I'm used to it). BUT, it's well worth it! Svalbard, and a place lika Basecamp Trapper's Lodge, is a one off. Go there!

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
5 Thank Stellathepuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
170 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 21 January 2013 via mobile

Our accommodation at Basecamp was booked as part of our winter package tour and we couldn't have been more impressed. The lodge has a beautiful interior with lots of items and photographs from the Svalbard region to look at.  I particularly like the custom of having to take off your shoes when you come in to the lodge.  This is what the trappers used to do back in the day and it's nice to see the tradition being kept alive, plus it helps keep the floors clean from snow and ice too!

Our room (number six) was spacious with ensuite, bunk beds and small-ish double bed. It also had a table, a couple of chairs and very well heated. Plenty of room for both of us and our luggage. 

Breakfast was included and the buffet was traditional European with meats and cheeses plus muesli and waffles as well. Once breakfast is finished there is free coffee, tea and biscuits available all day at reception which being below zero degrees outside, was greatly appreciated. Nothing better than a hot cuppa!

Above all, I would have to say that the staff really do make the place, particularly Ingrid. She was always smiling, friendly, helpful and nothing was a problem. I eavesdropped a couple of times when she was checking in other guests and Ingrid is not just "going through the motions". She really does treat each guest as an individual and it is clear that she enjoys her job, a credit to Bascamp. 

The Trappers Lodge really is a fantastic place to stay in Longyearbyen if you want to experience warm hospitality, comfortable accommodation and a true Arctic experience. 

Stayed January 2013, travelled with friends
Helpful?
4 Thank Deekayoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indonesia
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 January 2013 via mobile

We stayed there for 2 nights and took their dog sledding tour. The room is unique, comfortable and clean. Although I can't figure out how to climb up to the top bunk bed.

The staff were really nice and tried their best to accommodate our needs. Breakfast was quite good and the hotel is close to shops and Kroa restaurant is just next door.

The dog sledding tour was nice although the guide was only friendly on the day of our tour. She wasn't too keen to interact with us when we saw her the next day. Only downside of our visit was that we weren't lucky enough to see the Northern Lights.

  • Stayed January 2013
    • Value
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Helpful?
Thank eurekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 15 December 2012

Quick! Imagine what a luxury arctic themed hotel looks like. Did you imagine wood everything, trophy reindeer antlers and a great view of the arctic sky through a large skylight? If you did, you just imagined the Basecamp trappers hotel.

I stayed at this hotel for two days after arriving in Longyearbyen. The first thing you will notice is that just about everything is made of wood. There is very little metal and no plastic to be found at this hotel. It really does give the arctic outpost vibe to the whole place, especially when accompanied by all the trophy reindeer antlers and stuffed polar bears.

The rooms at the hotel are interesting and perhaps the hotels only stumbling block, literally. Once you find your room (no small task in the labyrinth that is the upstairs area), you will immediately see that one portion of the room is higher than the other and the step up is not inconsequential. Why this is I'm not sure. I can only surmise that the staff at the hotel run bets each night to see how many guests stumble over this step in the dark of night. I use the term "dark" loosely here during the summer as the curtains do not quite block out the midnight sun. At least you won't need a nightlight for the kids. Speaking of which, I had a room with bunk beds in it and, even being a complete moron, I could not for the life of me work out how to get into the top bunk. These facts may only be true for my own room as I've heard there are different configurations in each.

Other than my room being a little funky, overall the hotel was great. The wifi worked without too much issue, breakfast was good if a little on the meat heavy side and the staff were always chipper. Be sure to find the room upstairs with the skylight for a truly fantastic view of the northern lights if they are visible.

Room Tip: Be cautious about rooms with bunk beds or decide which member of your party is the most disposable a...
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank mr_cardholder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 November 2012

We stayed in this hotel in February. It was cold outside, just getting a few hours of daylight every day. The staff was very sweet, knowledgeable and welcoming. There was always fresh tea and coffee on hand. The rooms were clean and cute.
They offered an Aurora wake-up service (we had overcast weather all week so we weren't so lucky) and there was a small room with glass windows where you could sit to watch the stars. Overall a very (very!) nice place to stay.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cookalotje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Basecamp Hotel

Property: Basecamp Hotel
Address: Main street of Svalbard | Boks 316, Longyearbyen 9171, Norway (Formerly Trapper's Hotel)
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Longyearbyen
Price Range (Based on Average Rates): £££
Hotel Class:2.5 star — Basecamp Hotel 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Basecamp Hotel is situated right at the heart of Longyearbyen, among restaurants, pubs, shops and bank. It is absolutely Longyearbyen's most amazing hotel; decorated in traditional trapper's style with driftwood, sealskins, pictures and objects that illustrate the past and current trappers' life in the Arctic. Despite its rusticity, Basecamp Hotel offers high quality accommodation with unique style! Basecamp Hotel is part of Basecamp Explorer Spitsbergen, which operates day trips and expeditions to Isfjord Radio, Trapper’s Station and Nordenskiöld Lodge. ... more   less 
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Also Known As:
Basecamp Hotel Longyearbyen, Spitsbergen, Svalbard

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