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“Great view”
Review of Svalbard Hotel

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Svalbard Hotel
Ranked #1 of 3 Hotels in Longyearbyen
Certificate of Excellence
Gothenburg, Sweden
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great view”
Reviewed 23 July 2014

This is a modern, a bit simple but very nice hotel and the view from the top floor is great and really let you get a feeling for how Longyearbyen is. I might also add that the breakfast that is included in the price is eaten across the street in a sports pub. This fact didn't get your hopes too high, but I was positively surprised at the quality and have to say that it was quite OK.

Room Tip: Top floor for great view.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Roger A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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356 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Berlin, Germany
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 July 2014

We spent 4 days on Svalbard early July. Stayed at Svalbard Hotel. In "mainland language" I guess we would have called it a motel due to its modular architecture. Nothing is built on Svalbard. It is prefab in Norway and erected in Longyearbyen. Experienced as fresh and new. Less wear and tear than normal for any hotel as it is common practice to take off your shoes when you enter any building on Svalbard (old coal miner tradition). A very good breakfast served at the cafe opposite the hotel. Friendly staff. ...but as with any commodity presented with limited availability - very expensive. That is why I have ticked 'Average' below re value.
Our only disappointment relates to Svalbard Booking which is the same company as Svalbard Hotel. When our son caught a bad cold and could not travel with the pre-paid rib-boat, we asked to have him transferred to the larger boat where he could do the sightseeing in-doors. That was however so difficult if not impossible because the big boat was operated by another event company. COMPLETELY WRONG ATTITUDE. Svalbard booking has seemingly not understood that they are selling destination Svalbard, not only their own products. I recommend a policy and attitude change among certain people before it turns into a reputational problem.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benalmadena, Spain
Level 6 Contributor
98 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 16 July 2014

The hotel was located in the end of the walking strip and the room was clean and cosy. The staff was friendly and the breakfast that was served in the restaurant/pub opposite the hotel, was very good. The price was reasonable and you had coffee/tea in the room.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Evelina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamar
Level 5 Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 July 2014

All in all a good experience. Very warm and cosy atmosphere in hotel. But to all you foreigners: Its extreme expensive to stay at hotel in Svalbard. This is not a holiday if you want to save money.
The Ala Carte restaurant was extreme expensive

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Jovik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 6 Contributor
105 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 8 July 2014 via mobile

A great location (although it is hard to be far away from the centre in the small Longyearbyen). Our room had a modern design - simple and pleasant - with a with a cute polar bear above the bed.

Coffee and tea available in the room, and a tv with some international channels. But I assume that if you have travelled this far away the TV is not the most important thing anyway....

In newly built hotels such as this one the bathrooms are always fresh, which I highly appreciate.

One down side: We asked for two separate beds and put apart you get to sleep in a 80 cm wide bed, a bit to small in my opinion.

You eat breakfast in a bar across the street, with an ugly interior design reminding of a night club in the eighties. That aside it was a very good buffet with a wide selection of warm and cold food, even including waffles.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ETWTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apeldoorn
Level 6 Contributor
144 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 July 2014

Stayed in this hotel for 4 nights and I think it was perfect for my stay in Longyearbyen. I had booked a single room and got a room with a bunk bed. At first I had my doubts about the bunkbed, but in the end I was quite happy with it since the bottom bed was quite big. Downside is you can't sit in the bed.
Wifi was free but the signal was low at times. The hotel is located on the main street of the town and everything is within walking distance. Breakfast was served at Svalbar across the street and was simple but enough. The hotel has a microwave downstairs and a fridge that guests can use. The room comes with a waterboiler and the bathroom was a decent size. Everything seemed really new.

Room Tip: Ask for the upper floor, the view seems a little more interesting.
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Stayed May 2014, travelled solo
Helpful?
Thank icepick80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 June 2014

Nice clean small hotel with a great and helpful staff. The rooms were not large but just right.
They made our stay successful.
Hope to come back.
We will recommend the hotel to friends going to Svalbard.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vibeke_conradi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Svalbard Hotel

Property: Svalbard Hotel
Address: Postboks 538, Longyearbyen 9171, Norway
Phone Number:
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Longyearbyen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Svalbard Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Svalbard Hotel consists of three separate buildings; The new main building, opened in February 2016, offers 22 double rooms inkl 2 handicap friendly rooms and 2 family rooms, 3 superior double rooms, 5 Delux double rooms and 1 Polar bear suite. The second building, located right across the street, is the previous main building with 17 double rooms, including 2 handicap-friendly rooms. This part of the hotel also offers conference facilities for small groups. In the new building, we have a wine bar with quality wines from all over the world, beer from the local Svalbard Brewery and the new Restaurant at Svalbard hotel offers a soup buffet-lunch, and an Asian-nordic inspired a la carte at night. The third building - Svalbard Lodge, offers 10 apartments located just about 50 meters from Svalbard hotel. The apartments have fully equipped kitchens, washing machine and all the necessities you might need for a longer stay or to live a normal family life on you vacation. Both the Hotel and Lodge are situated in the heart of Longyearbyen, only a few meters from various restaurants, bars, shopping center and souvenir shops. ... more   less 
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Also Known As:
Svalbard Hotel Longyearbyen, Spitsbergen

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