Checked in here for three nights whilst visiting family. Knowing that the hotel had recently been taken over as a Holiday Inn we expected good service, and we were not disappointed. A problem with our room was quickly rectified after the first night, and we were moved to one of the refurbished rooms which was excellent. Breakfasts were great, and we had light snacks twice in the restaurant, which we enjoyed a lot. All of the staff were very helpful. Can heartily recommend this hotel. Other reviewers should have raised issues with the staff before marking the hotel badly. The mark of good service is how well and quickly problems are dealt with. That's why we were impressed.
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- Also Known As:
- Holiday Inn Darlington - North A1m Newton Aycliffe, Durham