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All reviews restaurant bar wedding reception family room main course anyone wanting food was lovely breakfast was excellent whole experience bed was very comfortable warm welcome one night stay an overnight stay following morning excellent value for money course meal top quality many thanks
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Reviewed 13 October 2013

We have just returned from a family weekend wedding. We found the staff and service excellent, and they went the extra mile however small the request. Some of the rooms were a little tired but very clean and comfortable. All the extras you could need for example irons, boards and were all within the rooms. The food for the wedding breakfast was the best restaurant roast I have had recently.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey D, Manager at The Park hotel, responded to this reviewResponded 18 October 2013

Thank you very much for your positive feedback.
The management and staff work very hard to ensure that all guests that visit The Park Hotel,
Whether for a meal or an overnight stay is an enjoyable one.
All comments and feedback help us to continue to improve our overall levels of service throughout the business

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

We had a business lunch on a Saturday lunchtime. The service was efficient, but the menu was limited and unimaginative. There were no fresh vegetables at a time of the year (early October) when they are in abundant supply elsewhere. The fish was probably good; but the thick and fatty batter surrounding it meant that its flavour was overwhelmed. The soup was thin and rather salty. At £9.95 for two courses it is not expensive. But I'd rather pay a little less for a sandwich, or a little more for fresh ingredients cooked well.

  • Stayed: October 2013, travelled on business
    • Value
    • Service
Thank Clive S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey D, Manager at The Park hotel, responded to this reviewResponded 18 October 2013

Thank you very much for your feedback.
The management and staff work very hard to ensure that all guests that visit The Park Hotel,
Whether for a meal or an overnight stay is an enjoyable one.
All comments and feedback help us to continue to improve our overall levels of service throughout the business.

I was however particularly surprised to read this review not least because we always have a more than ample supply of fresh vegetables, probably more than other establishments given the volume of people we have through the door.
Although not all meals are accompanied by vegetables we would be more than happy to add them as part of your meal and does quite clearly state on the menu that they are available.

Thank you once again for taking the time to write this review.

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Reviewed 30 September 2013

Having grown up in Diss, the park hotel was one of those places you never thought much of, however ten years after I moved away from the town, we stayed at the park last weekend - and it was great! The room was fresh, clean, welcoming and a very good quality. The food served at the wedding and for breakfast was top quality, absolutely no complaints. The bed was extremely comfortable with a memory foam mattress, and the room was incredibly quite - a surprise given I know the hotel is on a busy junction in the town! Would definitely come back. Only tip is, part of the hotel has low ceilings, our room ceiling was fine but the bathroom was too low so at 5 foot 10 I was too tall for a comfortable shower. If you are tall, ask for a downstairs room!

Stayed: September 2013, travelled as a couple
Thank cavviecath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013 via mobile

On arriving at the hotel, car park seemed full and hotel looked ok, really nice gardens.
so disappointed, wasnt shown to room in annex was just pointed in that direction, room was stupidly hot, thermostat didn't work untill I managed to tighten it, so I had to leave the window open as was sostuffy.
Shower was terrible, room wasnt as clean as id expect.
Limited evening menu, but food was average, breakfast was really good but overall service want great, on checking out girl was on the phone the whole way through.i stop away most weeks with work wouldn't stop here again.

  • Stayed: September 2013
    • Value
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2  Thank 2013james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

We had a meal on 30th August and I am sad to say the food was not the quality it has been previously.
The steaks were cold and slightly tough, one member of our party had salad instead of chips / veg and the salad was not fresh.
I would still go again, but please Park Hotel, get back to your usual standard!

  • Stayed: August 2013, travelled with family
    • Value
    • Service
Thank dumbo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey D, Manager at The Park hotel, responded to this reviewResponded 18 October 2013

Thank you for your feedback. We apologise that on this occasion it would appear that we did not meet your expectations. Our Fruit, salad and Vegetables & meat is delivered daily to ensure that our customers get fresh produce. Please let us know if you have a problem with your meal in the future as naturally any problems on the night can be rectified better than us not being informed.
We look forward to seeing you again soon

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