Just had a return one night stay here and was dissapointed compared to our previous visits. See my February review. Our room was 'tired' and required upgrading. The bathroom, as is the case throughout this hotel I think, somewhat old fashioned but never the less clean, apart from that is, mold on the ceiling and a rather disgustingly dirty bottom half of the bathroom door - presumeably from splashing water from the wash bowl and from cleaning the floor! Mould had also taken a grip on one of the lamp shades in the bedroom. I guess worst of all though was the state of the curtains. Very faded, or dirty, not sure which - didn't like to get too close! They were also gripped by mould to the point of being rotten around the edges. I guess this is one of those rooms that makes one wary about touching anything. Having said this all the other important things were clean.
We ate in the restaurant and the food was fine, both dinner and breakfast. However, some staff training is required. Staff seem uncommitted to the task and although not unfriendly they do not convey a welcoming approach. Its just a job! This was reinforced by tea bag labels and string being left tied up and all to brew in the pot.
Just by chance, someone had left a door open which led into the passage adjacent to the restaurant where there was a bank of freezers (and presumably an entrance to the kitchen); it was pretty dirty in there with the back of the open door covered with a rotting curtain. I guess that which we do not normally see we do not worry about!
Would I still recommend this place - yes with reservations and cautions. The next room may be ok like our previous ones!
- Official Description (provided by the hotel):
- Set around a 17th-century manor house in North Norfolk. Peaceful hotel with 39 rooms, mainly on the ground floor, restaurant and bar. Suites and luxury rooms available. ... more less
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- Also Known As:
- Caley Hall Hunstanton
- Caley Hall Hotel Hunstanton, Norfolk