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“Excellent” 5 of 5 bubbles
Review of Caley Hall Hotel

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Caley Hall Hotel
Ranked #1 of 4 Hotels in Hunstanton
Certificate of Excellence
Hertford, United Kingdom
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 27 June 2014

We have stayed at Caley Hall many times and thought it was about time we wrote a review after our recent visit. We stayed in a superior double which was very spacious, well equipped with everything we expected. The room was very clean, comfortable and light. The food was excellent, especially the evening dinners. There was a wide choice and they catered very well for my dairy free diet. The food was well presented, piping hot and delicious. The staff were very friendly and helpful and the hotel sits in delightful grounds with some very pretty hanging baskets. We thoroughly recommend this Caley Hall

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaizieLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 28 June 2014
Thank you MaizieLee for such a positive review.

We have a great kitchen brigade who will always do their very best to accommodate any dietary requirements & we are pleased to see they have excelled again.

We look forward to welcoming you again.
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802 reviews from our community

Traveller rating
    407
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    82
    41
    8
See reviews for
180
426
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10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
  • English first
  • Any
English first
Beds
Level Contributor
130 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

First time staying at the hotel and we never realised how far it is from the town of Hunstanton despite knowing the area well. Excellent welcome from Davy who showed us to our room which was very clean and comfortable. Good buffet breakfast with wide choice but can a few of the waitresses be slightly more friendly and smile occasionally?
My wife claims there should be some form of instructions for operating the bath/shower as it is not immediately obvious that the centre of the bath plug needs to be depressed when using the bath. Otherwise will certainly consider the hotel again when making our regular visits to Hunstanton.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BigglesBeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 28 June 2014
We are much obliged for your kind words.

I was very surprised by the comments regarding our waiting staff and will pass them on to the team, we are very proud of them and the service they provide so find it alarming they have appeared this way & will certainly reiterate the importance of first impressions at all times.

We hope to become a permanent base for you when you travels bring you down to this wonderful part of the country,
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Ely England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Great hotel with helpful,friendly and efficient staff. We took our dog for her first visit to a beach (and a hotel) where we spent 2 lovely days. The hotel is in a great location, with the beach less than 10 minutes walk away. The room was spacious,clean,quiet and comfortable with good facilities.

Superb restaurant both for the excellent breakfasts and wonderful evening meals. Our dog also enjoyed her stay and has had post holiday blues since we returned home. Would recommend to everyone and will definitely go back again.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank polseh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 25 June 2014
Thank you polseh for your kind words.

We look forward to welcoming you back in the future and please do spread the word.
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Ely, United Kingdom
1 review
4 of 5 bubbles Reviewed 19 June 2014

We have been coming to Caley Hall Hotel once a year for a few years now and have never had a bad experience - we've just returned from a 3 night stay and totally chilled out, the drinks are hotel prices but that's what you expect, the food is very good although I think some of the meals are less value for money than previous times and the choice isn't as much, but the breakfast is the best we've ever had. The staff are polite, the bed was soooo comfy and the room was good but there were stains on the wall near the tea/coffee making facilities which let it down - although the shower wasn't the best - but all in all nothing to stop us coming back! We have previously stayed in the four poster room and the junior suite and another a Superior Standard room which were all lovely - although some parts are looking a bit tired and I understand it takes time to replace and refurbish everything in a busy hotel and it won't stop us returning hopefully next year.

Room Tip: We stayed in B7 which was a decent size but a little noisy if there were people in the next room
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank KarenHT5406IK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 20 June 2014
Thank you for the review and also mentioning the room you stayed in, it makes it much easier to track the issues and resolve them with immediate action.

We also hope we will see you again next year and who knows, maybe before.
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South Ockendon, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

Have been coming here for years and recommend. Always a good break and place to chill. Staff always very friendly.

Have to say, following recent trip (back today) everything was fine, however duvet was dirty in one corner. Other than that great time.

Coming back again in July.

Room Tip: Great for dogs
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 20 June 2014
Thank you for your review. Repeat business is always a good sign that we are getting things right & I can certainly assure all the corners of the duvet will be spotless for your next visit & apologise for the over-sight on this occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 June 2014 via mobile

Stayed for one night in dog friendly room.
Evening meal was excellent. Bed very comfortable. Good location within walking distance to beach
Bathroom a little tired, in need of a power shower rather than a soft drizzle. Breakfast standard self service fare -ok
Fine for a couple of nights/short break

Stayed June 2014
Helpful?
Thank mac81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 18 June 2014
We thank you for your review.

Hopefully we will see you again soon & improve the OK for breakfast to a "great".

Thank you for staying with us here at Caley Hall Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

This hotel is nice, rooms are set around attractive courtyards and are a little dated but not to shabby.
The bar is attractive but drinks very pricey so pay as you go 1 small wine with lemonade and 1 pint of larger £9.90 first order ,same order second time £10.15. Staff not rude but not freindly, breakfast good but cant comment on evening meals ate elswere just didn't fancy atmosphere or prices. Overall overpriced lacked atmosphere ok if everywere else is booked local resteraunts also pricey but if you want a drink old hunstanton social club will welcome you, very freindly and good beer good prices locals great laugh.

Room Tip: We had standard double room it was fine clean enough, plumbing dated shower no, drizzle yes.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank micksallyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review, 18 June 2014
Thank you micksallyr for your review.

I apologise for the discrepancies with the drinks prices, the reason for this being that the first order placed was specifically for a Pinot Grigio & lemonade & the second occasion when offered the house wine as an alternative this brought the price down by the 25p, Pinot being slightly more expensive than our house alternative.

Unfortunately we, nor any other licensed business can compete with prices when compared to a social club, they are entitled to discounts on their stock which no-one else has the option of & can therefore offer better prices. (The membership fees subsidise this), compared to the other hotels & pub restaurants in this area I can assure you we are in line when it comes to our pricing, we check this regularly & thoroughly.

I can assure anyone reading the review that it is perfectly safe to charge things to your room with no fear of being deliberately over-charged.
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Additional Information about Caley Hall Hotel

Property: Caley Hall Hotel
Address: Old Hunstanton Road | Old Hunstanton, Hunstanton PE36 6HH, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Hunstanton
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Hunstanton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Caley Hall Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Set around a 17th-century manor house in North Norfolk. Peaceful hotel with 39 rooms, mainly on the ground floor, restaurant and bar. Suites and luxury rooms available. ... more   less 
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Also Known As:
Caley Hall Hunstanton
Caley Hall Hotel Hunstanton, Norfolk

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