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“Great family easter break to Norfolk” 5 of 5 bubbles
Review of Strattons Hotel

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Strattons Hotel
Ranked #1 of 2 Hotels in Swaffham
Certificate of Excellence
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great family easter break to Norfolk”
5 of 5 bubbles Reviewed 21 April 2014

Based on the website and photos, this was booked at short notice for a family easter break in Norfolk. My wife, 3 year old daughter and myself stayed in the Print Room one for the easter weekend. The hotel and room surpassed the images we had seen on the website, and we could not have been happier. The service and friendliness of the staff was amazing, and our daughter was enchanted by the 3 cats that make this hotel their home. The food at breakfast and dinner was a pleasure and the menus extensive. Although Swaffham is limited in terms of visitor attractions, it proved to be a great base on which to explore north Norfolk. Before our visit had finished, we all agreed that we would like to come again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank raymondy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Raymond,

and we loved having you stay too! Thank you for taking the trouble to write a review with all your very positive feedback. Regarding the town it really does have a fascinating history with some impressive former residents such as Howard Carter; I hope you found our wonderful little town museum near the bookshop. If you come back please let me know via email and I'll sit down with you and give you details of the hidden gems within the Brecks all worth a look.

Thank you & best regards Vanessa Scott, vanessascott1@gmail.com
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448 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • Any
English first
Norwich
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

My partner and I stayed at the Stratton Hotel in the Fantouche room, including dinner and breakfast. Absolutely loved the hotel, had a lovely warm feel about it and really appreciated the decor. Our room was gorgeous with a very comfy bed. The staff were very friendly, particularly the receptionist who spent a lot of time telling us about the hotel's history and the cats!! Would love to try the Red Room next time.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Wendy C,

thank you so much for such a lovely review, the reception team are all very special caring people, we are pleased to hear how they make such a difference. We look forward to your next visit, lots of rooms to try and a fascinating countryside to explore in the Brecks.

Very best regards Vanessa Scott
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Norwich, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Unfortunately due to a serious illness in the family, my husband had to reschedule my birthday night away in the beautiful Opium suite , to the next week- Strattons couldn't have been nicer about it.

This was our second visit to one of Norfolks hidden gems and we enjoyed it just as much as the first.

Lovely intelligent staff who just want you to enjoy it, really good food and the suite was every bit as quirky and delightful as I knew it would be,

I am sure we'll be back as soon as we need to escape fro the world again.

Thank you to everyone at Strattons..

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JulieEdmunds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Julie, thank you for taking the trouble to write a review and your lovely comments about Strattons and especially our super staff. It's always horrible to deal with family illnesses and carry on life as normal! I am really pleased that you went ahead with your belated birthday celebrations with us and our thoughts are with you and your family, best regards Vanessa
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Zurich
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

When you first drive into the town it is possible to have a few reservations when trying to reconcile what you have seen on the website. However, I could not have been more pleasantly surprised and would thoroughly recommend this hotel
The staff are excellent. Helpful and extremely knowledgable about the area. I was also very impressed with the food and I cannot remember having a better breakfast amongst the 70 to 90 days a year I spend in hotels.....Long May the owners manage to maintain the level of passion and culture they have clearly invested into this business

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Nigel,' thank you for your lovely review which we and all our staff really appreciate.

The building itself is a wonderful legacy of Swaffham's wealthy past during the Georgian period. Whilst more recently Surridges, the cricket bat manufacturers, owned the house in 1920's, using the rear paddock to cut and store willow blanks ready for finishing. 'Razor Smith' the famous England and Surrey slow bowler lived in a caravan at the back of the house and worked as a salesman for the company. It was his daughter Gertude who later married Bertie Stratton and lived in the house from 1938 and from where the name Stratton entered its history. I love the fact that it was designated by the Swaffham Urban District Council 'Invasion Committee' as an emergency feeding station in the event of an invasion in 1942!

We hope to see you again, best regards Vanessa Scott
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Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

My husband booked this as a surprise for our first anniversary
The hotel is very unique and each room has a theme
He booked is into the opium suite but upon arrival due to its furnishing in the bedroom I found it slightly eary .. The hotel staff were amazing and did not hesitate in offering us alternative accommodation to print room 2 which was stunning it had a private decked area outside with table and chairs.. Inside was a vintage decor with a modern twist which comprised of a longe dining area a bathroom with separate shower cubicle and frosted glass doors that opened into the large double bedroom .. The room was spotless and extremely well presented .
We loved the quirkiness of the random decoration and things like milk being presented I'm a screw lid small bottle :)
The staff were the friendliest we have come across .. Nothing was too much effort .
The restaurant was gorgeous again beautiful decor and extremely polite friendly staff.. Food was exceptional both with breakfast and dinner.. We love how everything was locally sourced.
Every corner you turn in this hotel has a surprise and is such a pleasure to look at.. You must bare in mind this is a period hotel with lots of quirkiness and antiques but for us this added to the experience
The gardens were beautiful with 3 resident friendly cats that were extremely cute .
Overall a lovely hotel with fantastic staff

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Natasha1808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Natasha, what a lovely review, thank you so much, we all enjoyed having you stay for your special anniversary and look forward to seeing you again. Very best regards Vanessa Scott, vanessascott1@gmail.com
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Sheffield, United Kingdom
Level Contributor
165 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 27 March 2014 via mobile

To really appreciate this delightful and quirky hotel you need to be in the 'Strattons State of Mind'. Those looking for designer perfection and slick efficiency will be disappointed. This is an old building, full of delightful curios and surprises at every turn. It has the creaks and groans and inevitable signs of its age but on the whole, they just add to the charm. We had two days here to celebrate our wedding anniversary. We were initially allocated the Venetian room on the ground floor of the main building. It is compact, but beautiful. It has a small bathroom, with shower over bath & a beautiful big window overlooking the front courtyard. We loved the room but sadly the bed proved too be too soft for us. We mentioned this the next morning to reception. They very kindly offered to move us, without any fuss. We returned from our day out to find the staff had moved all our stuff for us up to the delightful and very swanky Boudoir Suite on the top floor. The decor is quite OTT but wonderful. We really enjoyed the breakfasts at CoCoes cafe each morning, the bacon was delicious as was the coffee. All in all a lovely and unique hotel with great staff.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Sindy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Sindy 7, thank you for your lovely review; we want all our guests to have the best experience possible and can only do that if our guests let us know how to do this so thank you for talking to the staff while you were staying and not regretting not talking to them! Very best regards Vanessa Scott
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San Francisco
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

A very quirky hotel with helpful staff. We stayed 2 nights and enjoyed the stay. There were a couple of minor problems with food - being given an old menu and we ended up having our second choice when in fact our first choice was still on. We asked for marmalade about which 3 different people told us 3 different stories and we ended up with none! it did appear before we had finished but it was too late. Minor but irritating but the marmalade was for sale in a cabinet upstairs! Otherwise a nice quiet hotel in a convenient area.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottinthebrecks, Owner at Strattons Hotel, responded to this review, 27 April 2014
Dear Merebook, thank you so much for taking the trouble to write a review and your comments are gratefully received. I am really sorry you experienced the niggley situations with the marmalade and menu; I have spoken to all the staff involved about this as it was completely avoidable. We all appreciate your patience and helpful feedback. Best regards Vanessa Scott, vanessascott1@gmail.com
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Additional Information about Strattons Hotel

Property: Strattons Hotel
Address: 4 Ash Close, Swaffham PE37 7NH, England
Region: United Kingdom > England > East Anglia > Norfolk > Swaffham
Hotel Style:
Ranked #1 of 2 Hotels in Swaffham
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Strattons Hotel 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
Strattons Hotel Swaffham, Norfolk

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