Stayed here for one night on business. I intermittently use Best Western as the brand tends to give at least a basic level of consistency.
I am prone to find positives when staying away, so the free wifi was good, and the beds comfortable. It is a perfect base if you need to stay in Swaffham.
As previously reported, the shower in my room (111) was a dribble, and stayed at a scalding temperature as the cold water would not run through to moderate the temperature. Not much point in getting out of the shower to complain! The TV in the room was very small, although did provide the full Freeview service. The corridors to the rooms are desperately depressing with no effort at decor.
I went to breakfast and the two waiters were missing. One eventually turned up and took my order for tea, then promptly forgot to bring it! I am tolerant if a place is busy but the ratios of two waiters to three guest seemed to be on their side! The cooked breakfast looked ok, but was warm not hot and the hash brown was soft as if it had been held in a steamer whilst waiting to be served.
Overall, not an uplifting experience for this overnight stop.More