We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (483)
Filter reviews
484 results
Traveller rating
198
175
75
27
9
Traveller type
Time of year
LanguageAll languages
198
175
75
27
9
Show reviews that mention
All reviews front bar sister hotel high street restaurant service cosy bar in recent years dressing gowns great room adnams beer black pudding superior room kippers overnight stay fish and chips waiting staff main course comfortable hotel
Filter
Updating list...
23 - 28 of 484 reviews
Reviewed 29 October 2018

I visited this hotel with my husband and stayed for one night. Room 4 was really lovely. The bedroom, bathroom and lounge were all tastefully decorated and very clean. Staff were all very friendly and helpful. We had dinner in the hotel (we booked the bed, evening meal and breakfast option). The food was really tasty and plentiful. The hotel was quieter than I thought it would be as the restaurant and bar was below. Breakfast was all freshly cooked for you and there was a good selection. All together we were very happy and hope to return next year.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Millsey1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielA12170, Manager at The Crown, responded to this reviewResponded 1 November 2018

Millsey1962, thank you so much for taking the time to review your recent stay at The Crown.

We are delighted that you enjoyed all aspects of your stay; the room, the food and our team, we always hope to deliver the highest level of customer experience and it is great to hear when we have ticked all the boxes.

We look forward to welcoming you back again on your next trip to Southwold.

All the best,
Crown Hotel Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2018

Such wonderful memories from staying here in 2006 (a memorable night I proposed on the beach.) My now wife and I stayed last week to have a night spoilt with no heating in our bedroom and window that rattled all night. We were looking forward to in the night so much - getting a much deserved escape from the three kids. Apology was eventually forthcoming but not in the form of a generous compensation. Alas my enquiries and requests ensue.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank snjarvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2018

Excellent as always, lovely friendly staff, so helpful I have a very limited diet due to a medical condition. They were very helpful, I enjoyed dinner and breakfast at the crown. It great to stay at a hotel where the chef and staff are so accommodating. I have stayed many times and we will be back again soon. Great weekend break at any time of the year.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank alistairacp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielA12170, Manager at The Crown, responded to this reviewResponded 1 November 2018

Dear alistairacp,

Thank you for taking the time to share your feedback.

It is lovely to hear that you enjoyed your visit, with all expectations being met and hopefully exceeded. We are more than happy to cater for any dietary requirement and can offer plenty of options with a bit of advanced warning. It is important to us that all of our guests have the same enjoyable dining experience with great food, dietary requirements or not. Thank you for being such a loyal customer, we love to see familiar faces!

We look forward to welcoming you back on your next visit.

All the best
Crown Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2018

Well placed for exploring Southwold. Staff incredibly friendly. Breakfast was wonderful. Great attention to detail in the rooms with a huge, and comfy, king size bed. Not sure why, but corridors and room often smelt a little strange/ kitchens?

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielA12170, Manager at The Crown, responded to this reviewResponded 2 November 2018

Dear Sarah C,

Thank you for your glowing review, its always nice to hear when our guests have had a lovely break with us. I look forward to sharing your kind words with the team.
We will certainly look into the strange smells encountered in the corridors.

We hope to welcome you back to The Crown on your next visit to Southwold.

All the best,
Crown Hotel Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2018 via mobile

We stayed last night for a quick getaway and it really didn’t disappoint.
A beautiful, cosy room with a gorgeous bathroom. The staff were lovely, always happy to answer questions and even just have a chat at the bar. In fact, not just the staff but we had some lovely chats with other residents of the hotel.
Breakfast was delicious and nothing was too much trouble for the waitresses. The yolks of the eggs were bright orange, the black pudding was superb and it was all cooked well.
My only gripe, and it wasn’t a massive one, was the room was unbelievably hot. We opened the window and the radiator was off but it was still very hot. Otherwise just lovely. Will definitely be going back.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Shepherdess2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielA12170, Manager at The Crown, responded to this reviewResponded 2 November 2018

Thank you for taking the time to review The Crown Hotel at Southwold
We are delighted you found your room beautiful and cosy with a gorgeous bathroom, our staff lovely and always happy to answer any questions and have a chat.
We are pleased you enjoyed your breakfast and found it delicious and the waitress could not do enough for you.
I am sorry you could not cool your room down and will pass your comments onto The General Manager
We look forward in welcoming you back at The Crown Hotel In the near future
Kind regards
The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews