We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Brian M
Grantham, United Kingdom

Good location

4.0 of 5 bubblesReviewed 4 weeks ago
Great location, nice hotel and friendly staff.Room was clean spacious and had everything we wanted to enjoy our stay.The only issue was went into the restaurant for an evening meal which was expensive but not bad.Perhaps I should have examined the chit I had to sign off to bill to my room but did find it dissaponting afterwards to find I had 9.50 added as service charge!!!.This as a resident I felt a bit uncessary and if this had been pointed out at the time I would have asked for it to be taken off.On leaving the hotel the bill for 104 was included within my overall room charge but it wasn't noticed until I left the hotel and rechecked my invoice.Be warned 10 percent will be automatically added to your bill in the restaurant and I wish hotels etc would leave it to customer discretion and not be thought as mandatory.Brian Mckeown
Date of stay: June 2024
Room Tip: Check your food bill 10 percent added without warning
Trip type: Travelled as a couple
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
£304
Fully refundable
  • Expedia.com
    £330
  • Priceline
    £330
  • Hotels.com
    £330
0.0 miles from The Crown Southwold
Free parking
Restaurant
  • Booking.com
  • Priceline
  • eDreams
0.5 miles from The Crown Southwold
Free Wifi
Free parking
£294
  • Agoda.com
    £294
2.4 miles from The Crown Southwold
£354
Fully refundable
  • Expedia.com
    £316
  • Agoda.com
    £270
  • Hotels.com
    £329
3.9 miles from The Crown Southwold
Free Wifi
Free parking
£238
Fully refundable
  • Expedia.com
    £223
  • Hotels.com
    £191
  • ZenHotels.com
    £276
6.1 miles from The Crown Southwold
Free Wifi
Free parking
£150
Fully refundable
  • Agoda.com
    £150
7.6 miles from The Crown Southwold
Free Wifi
Free parking
£145
Fully refundable
  • Hotels.com
    £145
  • Expedia.com
    £130
  • Official Site
    £158
8.7 miles from The Crown Southwold
Free Wifi
Free parking
£180
  • Expedia.com
    £150
  • Hotels.com
    £150
  • Agoda.com
    £149
9.3 miles from The Crown Southwold
Free Wifi
Free parking
£122
No fees just great deals
  • Vio.com
    £122
9.5 miles from The Crown Southwold
Free Wifi
Free parking
£115
Fully refundable
No prepayment needed
  • Priceline
    £115
  • Skyscanner.com
    £115
  • Agoda.com
    £115
9.8 miles from The Crown Southwold
Free Wifi
Free parking
View more hotels in Southwold
Reviews (991)
Filter reviews
991 results
Traveller rating
502
320
106
37
26
Traveller type
Time of year
LanguageAll languages
Traveller rating
502
320
106
37
26
Show reviews that mention
All reviews crisps high street adnams beer comfortable hotel wine list lovely room car park distillery tour fish and chips breakfast was excellent central location short break superior room dinner menu lovely meal evening meal seaside town
Selected filters
Filter
Updating list...
12 - 17 of 991 reviews
Reviewed 9 June 2024

Part of the Adnams brewery empire this is one of their flagship hotels in the middle of the historic seaside resort of Southwold
Lovely friendly staff . Traditional decor in the 2 centuries old building ! Good restaurant and bar . Free parking on site . Very comfortable . Excellent value wine list!!

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank achees667292
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services, Sales at The Crown Southwold, responded to this reviewResponded 9 June 2024

Thank you for taking the time to leave your review. We are delighted to hear you enjoyed your stay with us and got to enjoy the wines on offer as well as the surrounding local area we are proud to be a part of. Our team looks forward to welcoming you back on your next seaside visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

lovely experience, a spacious room with nice touches of what was provided. very friendly and attentive waitress in restaurant during evening meal and a wonderful breakfast, cooked to order.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Q3029BQchrisw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services, Sales at The Crown Southwold, responded to this reviewResponded 8 June 2024

We are thrilled to hear you enjoyed your stay with us here at The Crown. It was a delight to have you stay and we look forward to welcoming you back on your next seaside visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2024 via mobile

I love the back bar of The Crown, almost always atmospheric.
But to charge £6 for a BOTTLE of Broadside.! Really? It's travelled a.few hundred yards up the road from the brewery. You're not keeping it in mint condition, like a cask beer. How in God's name can you justify £6? Greedy and unnecessary. £7 for 4 bottles in a supermarket. Even allowing for the usual tourist trap mark up, that's scandalous. No way out for tourists in this Adnams monopoly town. Disgraceful.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank suffolkneil1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services, Sales at The Crown Southwold, responded to this reviewResponded 8 June 2024

Thank you for taking the time to pass along your feedback. Please allow me to clarify how pricing on these drinks are decided.

Whilst we are lucky to have our drinks brewed locally, a lot of resources go into the product you buy on the shelf that goes beyond the locally produced drink inside. This is the same as our establishments, in the sense that you are not just buying a bottle of Broadside but enjoying it in a warmed and staffed bar. Whilst costs increase, we do our best not to let this impact our customers, however, you may see price differences from time to time.

Our prices will differ to those you see in supermarkets as they will often take hits on prices to be able to compete with one another, and therefore are not a direct comparison for our pubs.

We do hope to see you again soon at The Crown. We are proud to be an integral part of Southwold's history and continued community. Please feel free to get in touch at customer.services@adnams.co.uk should you wish to discuss further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2024 via mobile

A very comfortable stay, lovely big room and very friendly staff. The room was clean, the little touches like the Adnams ale and crisps were lovely, and very tastefully decorated. Everyone from reception to breakfast staff very friendly. Breakfast was good, with a decent choice. Would stay again!

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Lewy83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services, Sales at The Crown Southwold, responded to this reviewResponded 8 June 2024

Thank you so much for taking the time to leave your review. We are delighted to hear you enjoyed your stay, from your room, decor and added extras, to the breakfast and overall experience. Out team looks forward to welcoming you back on your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024

We booked a nights stay in The Crown whilst visiting son and family whilst they were having a halfterm break in Southwold and now wish we could have stayed for longer. We had an extremely comfortable room with all the facilities we coild wish for and a bonus of a couple of bottles of Adnams! The Crown is full of character including a little "Back bar" for residents and very pleasant and friendly staff. Southwold is deservedly a popular resort but parking can be quite difficult to find so the residents parking facilities is another big plus. Hotel is right in the centre so unless you want to visit some of the other local places of interest , everywhere is within walking distance. We will definitely be returning for a longer stay in the very near future.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stephen B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer Services, Sales at The Crown Southwold, responded to this reviewResponded 29 May 2024

Thank you for taking the time to leave your review, we are thrilled to hear you chose us for your staycation with family and are delighted you enjoyed your visit. It is great to hear you got the most out of our bar area and room amenities, as well as the local area. We look forward to welcoming you back on your next seaside visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews