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“It is what it is....” 4 of 5 bubbles
Review of The Swan Hotel - TEMPORARILY CLOSED

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The Swan Hotel - TEMPORARILY CLOSED
Ranked #2 of 4 Hotels in Southwold
Certificate of Excellence
GreenLeadersSilver level
Surrey
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“It is what it is....”
4 of 5 bubbles Reviewed 7 August 2012

Dependable, reliable and a bit scruffy round the edges... We love it but it's part of the Southwold experience which is like a charming trip back in time.... Lovely, independent shops, the sea front, the beach huts and the great adnams pubs! The Swan is fortunate that it doesn't have any serious competition apart from The Crown, another member of the Adnams empire. It is very expensive but the food is good, the staff very nice (on the whole) and the beds comfortable so it gets away with being a bit shabby in places.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rachel_Hitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdnamsSouthwold, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 13 August 2012
Thank you for your review. Glad to hear that you enjoyed staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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598 reviews from our community

Traveller rating
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    193
    111
    36
    16
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • Any
English first
Lincoln, United Kingdom
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 7 August 2012

A visit to Southwold is allways a treat I have been visiting there for many years. A stay at the swan is special . Try Mr Crisps room for a very special visit, plenty of room to spead your wings. A bed that feels like a cloud and a shower that is massive, good quality food and friendly service enjoy your stay.

Room Tip: Just pay the extra and stay in one of there superior rooms.
See more room tips
  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 475DavidW475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdnamsSouthwold, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 13 August 2012
Thank you for your review. We're glad to hear that you enjoyed your recent stay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 August 2012

We so enjoyed our stay at the Swan two years ago so we decided to return, this time with our grandaughter (aged 11) We had one of the Light House garden rooms - and were very impressed with the cleanliness of the room and the extra touch of a bucket and a stick of rock for our grandaughter.

The staff are superb especially the reception who always greet you with a smile. The first night we had dinner in the restaurant which was excellent - and I cannot fault the breakfast.

As previous reviewers have mentioned the hotel is looking a little dated but personally I would like it to stay the same.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ossycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdnamsSouthwold, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 6 August 2012
Thank you for your review. We are glad to hear that you all enjoyed your stay and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wetherby
Level Contributor
186 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 26 July 2012

A well run hotel with very attentive and efficient staff that look after your every requirement. We stayed in a lighthouse garden room and enjoyed every minute at the hotel and in the very peaceful surroundings and clean beach. The food was superb both in the bar and restaurant and breakfast a treat. Do not expect to find any food in the hotel or Southwold after 9pm so arrive on time. I even had a beer which was stunningly good and from the brewery next door.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JLWetherby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdnamsSouthwold, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 30 July 2012
Thank you for your review. We're really glad that you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newmarket
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

Will never tire of staying at the Swan. Friendly staff, good facilities, comfortable rooms and excellent service. Need I say more???

  • Stayed August 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mala11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 12 July 2012
Thank you for your kind words - we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 8 July 2012 via mobile

Location is excellent and the room decor and facilities were excellent also. However we were kept awake by the noise from the adjacent brewery (similar sound to a fridge). The following morning we appeared to be stalked by the cleaning staff who were obviously keen for us to vacate the room, this was before 9am and we found this extremely irritating to say the least. Breakfast was disappointing in that whilst well presented I would not call the cooked breakfast a full english and the continental breakfast consisted of croissants and cereals (no cheeses and meats etc) however service was excellent.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank thehotelinspector_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdnamsSouthwold, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 6 August 2012
Thank you for your review. We are sorry to hear that you felt intruded on by our cleaning staff, your comments will be passed on to the hotel manager. We would also be interested in understanding why you felt our Breakfast's did not live up to your ideas of what they should be. We do hope that you get in touch with us here at the hotel so we can act upon your feedback appropriately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitstable, United Kingdom
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 3 July 2012

I booked the single Room 11 for 2 nights. It's called The Writers Room. Really lovely, and I sat in the comfy armchair by the window where you have a view of the sea. I stared for hours on end. The hotel is very 'green' and gave me £5 off my bill as I came by train. I used one of the hotels bicycles and had a ride to The Harbour where the reeds swished and swayed. Bought fresh fish off the boat. I want to go back to my view.

Room Tip: If travelling alone, Room 11.
See more room tips
  • Stayed July 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Paula55London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Public Relations Manager at The Swan Hotel - TEMPORARILY CLOSED, responded to this review, 9 July 2012
Thank you very much for your review - it's great to hear how much you enjoyed your stay with us in Southwold.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Swan Hotel - TEMPORARILY CLOSED

Property: The Swan Hotel - TEMPORARILY CLOSED
Address: Market Place, Southwold IP18 6EG, England
Region: United Kingdom > England > East Anglia > Suffolk > Southwold
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Southwold
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Swan Hotel - TEMPORARILY CLOSED 4*
Number of rooms: 42
Official Description (provided by the hotel):
The Swan is currently closed for an exciting refurbishment. Reopening Summer 2017. ... more   less 
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Also Known As:
Swan Southwold
Swan Hotel Southwold
Hotel Southwold Swan
The Swan Hotel - TEMPORARILY CLOSED Southwold, Suffolk

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