On arriving for our weekend stay we didn't find anyone on reception so unprofessional. We stayed in room 27, we've never known a room like it, groaning pipes, noisy extractor fan which we gathered must of been from the kitchen. The cleanliness of the room was dreadful, dust that had been there for a while, toilet and brush Holder was disgusting. The bed looked like it had been made by a child. We didn't eat in the restaurant in the evening as very expensive for what was offered, we ate at the red lion, great value for money. Breakfast was ok, but to get half a mushroom on your plate seemed a bit tight, tesco is just over the road. Sour faced staff, snooty management (smile!!!!). We went outside and see the gardens which were very nice and had a tour round the lighthouse rooms by a nice member of staff but can't imagine that we would stay again. Enjoyed a nice walk along the beach our highlight of the weekend.
- Official Description (provided by the hotel):
- The Swan is currently preening its feathers and we look forward to its reopening in 2017. ... more less
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- Also Known As:
- Swan Southwold
- Swan Hotel Southwold
- Hotel Southwold Swan
- The Swan Hotel Southwold, Suffolk