We had a 2 night stay. Our room no. 5 was very spacious and looked out over the outside sitting area to the side of the hotel. When we booked (by phone) I was promised an email confirmation which did not arrive despite me 'phoning again. We were offered a free bottle of wine if we booked a table for dinner on our first night but were not told of the 'loyalty' scheme whereby we could have 10% off food and drink on the first night.
We were however given a complimentary coffee on arrival which was very welcome.
On several occasions it was difficult to 'summon' anyone to the reception as there was no bell or similar. Calling out from the bar is not the best thing to have to do as a guest.
The bed in the room was the most uncomfortable I had ever slept on. This had been pointed out in a previous trip advisor review which I read from the book of reviews proudly displayed in the room. I too personally mentioned it to the man on the reception desk. If hotels ask for reviews on this site they should investigate these sorts of observations. In the case of this hard bed, the hotel owners clearly hadn't made any attempt to rectify the situation.
Breakfast was quite unremarkable. The long wait for the bread to toast means that the food starts to go cold, and despite the menu stating that we should ask for anything that we might require, the chef could not furnish us with some baked beans. On our second day, we were told that there had been a delivery of the 'wrong type' of salmon so we had to re select. It seemed to us that there needed to be a few more staff serving at breakfast as the waitress couldn't keep up with the demands of filling the coffee maker, replenishing the bread, finding the sugar as well as taking orders and serving them from the kitchen.
On the day we left it seemed that the cleaner had no idea that we hadn't checked out and wanted to come in and clean too soon.
Not the worst place we have stayed in and for its star rating and price was about what we could expect.
The hotel is very near the town and sea front which is very convenient.
Could be a much more quest friendly place if little touches were made e.g. arranging newspapers to be delivered instead of doing it yourself from the shop across the road, selling stamps and postcards, having a means to summon someone to reception, serving tea and coffee to guests instead of having to make it oneself and getting a much more efficient way of providing toast!
- Official Description (provided by the hotel):
- Simple, yet stylish. The Blyth offers comfortable, well decorated bedrooms, all en-suite with a popular bar and AA Rosette awarded restaurant. A perfect, family friendly base for your stay in the beautiful town of Southwold. Contemporary seaside hospitality at its best - personal service from a friendly and experienced team of staff. ... more less
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- Also Known As:
- Blyth Hotel Southwold, Suffolk