We stayed at the Powdermills after my sisters wedding, which was held in the area (thankfully not at this hotel). On arrival the hotel looks lovely and the grounds are beautiful-when you step inside it all changes.
The bedroom stank disgustingly of urine. The shower was either stone cold or burning hot. Hotel dogs run riot in the corridors. The fire alarm went off 3 times in the very early morning...
Moving onto breakfast. The tinned fruit on offer was fizzy-well past it's best. After continuous requests for tea, it finally arrived in a filthy, cracked jug. It literally looked like it hadn't been washed for months-dripping with tea stains and coffee granules stuck to it's sticky base. No milk was offered with tea and when trying to help ourselves to fruit juice there were no glasses.
Unsurprisingly, we asked to speak to someone in charge to find out what they thought about our customer experience. However, we were told "there's no one hear in charge". No apology to go with that statement, just a blank looking, unhelpful waitress.
The photos of the Powedeemills make it appear like a luxury country hotel. Even driving up to the hotel this is the impression. However, as soon as you walk in, you realise they had a blooming good photographer.
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- Also Known As:
- Powdermills Country Hotel
- Powdermills Country Battle
- PowderMills Country House Hotel Battle, East Sussex