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keeleyljones
Kent, United Kingdom
41
Fantastic
5.0 of 5 bubblesReviewed 21 May 2017via mobile
Stayed here a few days ago and was very pleased with the hotel. Great staff and service, rooms were very clean and comfortable, food was amazing, beautiful surroundings! No complaints and will definitely be revisiting
Date of stay: May 2017Trip type: Travelled as a couple
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Reviewed 21 May 2017 via mobile

Recently stayed a night at this lovely little hotel, I've stayed a few times before on the odd night away & I have to say I can't fault it. The staff are really helpful & friendly, the food is great & the beds extremely comfortable so expect a good nights sleep. A perfect away from it all place to recharge!

Date of stay: April 2017
Trip type: Travelled solo
Thank kgeear
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeefordPlaceBattle, General Manager at Leeford Place Hotel, responded to this reviewResponded 5 June 2017

Thank you for your review. We're glad you enjoyed your stay here and hope to see you again.

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Reviewed 17 May 2017 via mobile

Stayed here for a wedding reception which was lovely but I wouldn't recommend it for a couples stay where you expect to spend time in your room. Firstly we booked a double and were given a twin, the stagf even had the cheek to tell us we had booked a twin which turned out later to be untrue. We have not received an apology or any refund of any kind, the staff really do not care. Staying in a twin room wouldn't have been ok if it was a nice room, it was not. The room was dirty, I attempted to move one of the beds bt the carpet underneath was filthy so decided against it. There were multiple spiders and cobwebs in the bathroom. The kettle in the room also made coffee which tasted awful and had to be quickly poured down the sink!

Date of stay: May 2017
Trip type: Travelled as a couple
Thank Fearn E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeefordPlaceBattle, General Manager at Leeford Place Hotel, responded to this reviewResponded 20 May 2017

Thank you for your review. We are sorry to hear that you did not enjoy your stay here. I would just like to say that you were given an apology via email when the mix up about your room was discovered and explained. Both double and twin rooms are the same price therefore no refund was offered. When we are fully booked there is nothing we can do in order to change guests to other rooms. Had we been made aware of any problems in your room whilst you were staying here it would have been rectified immediately. Once again, please accept our apologies.

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Reviewed 15 May 2017

we stayed in room 8, it was awful, the bathroom was dirty, the shower head and hose were disgusting, pubic hairs on the floor. the walls are paper thin we could here someone going to toilet as if they were in the same room! the bed was very small, although the sheets were clean, the curtains cheap and hard to close. we were there for a wedding reception and paid £100 booked over a year ago. the rooms shown on the website, well who had those? some of my friends said their rooms were ok. the corridor leading to those bedrooms were dusty and the carpets were stained and awful. I wouldn't stay here again

Room tip: make sure you see the room before hand
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank jackiebaker57
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeefordPlaceBattle, General Manager at Leeford Place Hotel, responded to this reviewResponded 20 May 2017

Thank you for your review. We are sorry to hear that you did not enjoy your stay here. The cleanliness of our rooms is of great importance to us and I apologise if you did not find your room to a high standard, this will be looked into. Had we been made aware of this whilst you were staying here it would have been rectified immediately. Once again, please accept our apologies.

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Reviewed 29 April 2017

22/4/17 The best day of our lives to date! We wanted a laid back, easy going wedding where all our family and friends could enjoy good food, music, space and atmosphere- and that's exactly what we got! We spent the whole weekend there and the place felt warm, welcoming and relaxed. We had a tight budget which we managed to stick too- check out Leefords 'winter wedding packages' such amazing value for money and you can add on as many extras as you can afford. We had afternoon tea which went down really well and a buffet in the evening which sadly I didn't get any of for being so busy chatting to guests but i'm assured it was great! We stayed in the honeymoon suite on our wedding night which had not long been decorated- it is stunning. Thank you Niki, Bill, Caroline and your team we wish we could do it again!!

Room tip: ask for the best room ; )
Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank priceantonia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeefordPlaceBattle, Manager at Leeford Place Hotel, responded to this reviewResponded 30 April 2017

Thank you so much for your lovely comments. I am glad you had such a fantastic day and it was nice to have some firemen attending as well.
It was our absolute pleasure to do your wedding and we hope to see you again soon for a visit.

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Reviewed 2 April 2017 via mobile

Our daughter was married at Leeford Place hotel on the Friday 31/3/17. She and her future husband have been arranging it with the help of Nicky and the staff for the last couple of months. I can confirm that the staff at the Hotel did not let them down. The whole day when with out a hitch. The Hotel look fantastic and the food was brilliant. We ask for a number of things and the staff were only to willing to do what ever we wanted. We would recommend this venue to anyone. Thank you Leeford Place for giving us such a wonderful day.

Date of stay: April 2017
Trip type: Travelled with family
Thank hastings2692
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeefordPlaceBattle, Manager at Leeford Place Hotel, responded to this reviewResponded 3 April 2017

I am so glad you all had an amazing day, we are always happy to help with any needs throughout the day and I am glad we did not disappoint. Thank you for your lovely review and we hope to see you again soon.

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