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The Roebuck Hotel
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Reviews (593)
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All reviewsashdown forestgatwick airportenglish innwedding breakfastsunday carverydog friendly hotelfunction roombusy roadbluebell railwaywedding receptionbed was comfortableplenty of hot watereggs benedictfamily weddingbooked a tablepublic areasan evening meal
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383 - 388 of 593 reviews
Reviewed 24 July 2014

My friend and I have stayed at the Roebuck a few times and it just gets better and better. All the staff are welcoming, friendly and very helpful. The food is good value and excellent quality. The bar and lounge areas are cosy and comfortable. There is a very pleasant patio and garden area. The bedroom was clean, the bed very comfy and the shower was one of the best I've come across in an hotel. I really appreciated the large bath sheets as very few hotels seem to supply these. Hot drinks and biscuits were also most welcomed. Hair dryer, iron and ironing board also useful additions to the room. Breakfast was lovely with a great selection of fresh fruit, pastries, fruit juice and cereal and the cooked food was of high quality and cooked to order.I will certainly continue to stay at the Roebuck in the future.A firm favourite!!

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OEIGK, Guest Relations Manager at The Roebuck Hotel, responded to this reviewResponded 6 August 2014

Dear Sarah

Thank you for your kind words reviewing your recent stay.

We are all delighted that you are continuously enjoying your time with us, and that it just keeps getting better!
I will certainly pass your praise on to the staff.

On behalf of the team, we all welcome you back again in the near future, and urge you to please book directly for the best available rates and preferences.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

I recently stayed at the Roebuck Hotel for a night after visiting Hever Castle. What a pleasant surprise!! This hotel was nestled in a quiet wooded area, but not too far from attractions and things to do. The room was a good size and the bed was very comfortable.

The staff were very friendly in both the hotel area, as well as the dining and bar area. My husband had the steak and ale pie which was amazing! After dinner, we played a game of billiards and had a nice selection of beers.

I would definitely stay here again.

Room Tip: We had large luggage since we were traveling from the US. I would reccommend asking for a lower level floor or enter the building on the level you are staying. Getting my suitcase up the stair case was a challenge.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sandy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthYorkman, Manager at The Roebuck Hotel, responded to this reviewResponded 16 August 2015

Appreciated thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Hotel is in a very convenient location, in the heart of The Ashdown Forest and exactly what you expect from a hotel of it's calibre. Check in was efficient and personal. Didn't expect room to be ready but appreciated the early check in. The cleanliness of lobby and area was perfectly fresh and immaculate. The staff were efficient nothing was too much trouble. All very helpful. Room was clean with crisp fresh linen, bathroom was good , I have stayed in many hotels but this has to be one of my favourites!
Breakfast was delicious and the staff attentive, as with the bar staff.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Florentina U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthYorkman, Manager at The Roebuck Hotel, responded to this reviewResponded 16 August 2015

Appreciated thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Can't fault the service we recieve here, time and time again. That's why it's our first choice for all our staff when they are at Head Office on business. Always a warm 'welcome back' reception, clean rooms, quiet but with good main route access. The food here has continued to get better and better. Our female staff always feel safe here and individual needs are considered and accommodated wherever possible. On this stay i enjoyed the a 'welsh rarebit' starter, followed by a perfectly cooked rump steak. Both were excellent - this whole place be it for drinks, food, accommodation or indeed all 3 at once is excellent value. A bonus is that they are 'dog friendly' and when the surrounding area is simply a must to explore on foot then this is huge bonus if you have a tail wagging family member! Thanks to The Roebuck from us all at Cats Protection, you are our favorite home from home.

Room Tip: Ask for the upper floor if you are a female travelling alone - but all rooms of a good standard.
  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Tanz_and_Rog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthYorkman, Manager at The Roebuck Hotel, responded to this reviewResponded 16 August 2015

Appreciated thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

We have been eating at the Roebuck with friends about twice a month for a year or so. Last night the service from the waiting staff was, as usual, excellent, However, when we wished to order a coffee at around 9.45 I was told rather crustily that coffee was not available, 9.45 for goodness sake, and its a hotel, The at around10.40 the same member of staff asked us rather rudely if we were residents (after the amount of times we have been there he really should recognise us) when we answered no he rather rudely told us the doors were being locked very soon. Maybe its time to try somewhere different for our twice monthly meals with these particular friends.

Stayed: July 2014, travelled with friends
4  Thank NickButler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthYorkman, Manager at The Roebuck Hotel, responded to this reviewResponded 16 August 2015

Appreciated thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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