First off, my parents love this place. They get on great with the staff especially a couple of them ad they always choose to come here. Personally I have found it great on some occasions and just average on others. The desserts are always lovely though. We did love the shared brownie/ice cream dessert in particular. Its great having a self serve soft drink and hot drink machines. Can get very crowded at times. There is a kids play area so you get a lot of mothers with their kids at times. I was there once when they had an emergency with a child having a fit and the staff dealt with it brilliantly. They always try to accomodate with requests on seating areas. The only real downside I have found several times is with the blond spiky haired woman working behind the bar. She could do with a serious attitude adjustment and maybe a smile once in a while as she comes across as quite aggressive, especially when they have so many nice, chatty staff.
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