We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Appalling, cough cough”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ashdown Park Hotel & Country Club
Ranked #1 of 1 Hotels in Wych Cross
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Appalling, cough cough”
Reviewed 24 August 2014

Where do I start?

Slow reception. Thought I was at the Four Seasons for a minute (ie it took a year to be served).

The Spa: hilarious. It consisted of a tiny whirlpool "spa" which - and I am not exaggerating - was over-crowded with only three people in it. And five measly chairs around the pool - each of which was taken up by a towel (was I in Germany??). Fancy leaving your towel on ground in pools of water, anyone? Black mould in the ladies' too. *sneeze

The room - dating back to 1066. The floorboards creaked so much, at some stage my wife and I thought the floor was going to collapse into the room below. She asked whether I'd been doing their DIY. Isnt she lovely.

The bathroom was nice, mind. Except the dunny took three minutes to refill, meaning any strategic mid-ablution flush held you up from getting on with your day (lest you return later to your room and find awaiting a nasty surprise).

Oh, did I mention my ipad was larger than the telly in the bedroom? Pretty bad, but to be fair Mrs Bags was my in-room entertainment for the evening, and by the time she got to the telly (five minutes after we arrived (including, for good, order, consumation) I was already snoring like a trooper so wasnt bothered. (Couldnt tune in Babe Station anyway).

Thank goodness I brought my own in-room entertainment ie the wife. Had I been reliant on the in-room internet (remember, no Babe Station) it would have been a very slow and most unsatisfactory ending to an evening - the connection is slower than a snail. (The upside however might have meant I beat my self-gratification record of four minutes 23 seconds. But for the wrong reasons).

My club sandwich - I know you're thinking, "Surely they cant get that wrong". To be fair, they didn't. But they served the chips cold, without a smile, and with no offer of sauce. Absolutely criminal - Mrs Bags was beside herself. I had to find her some sauce later in the evening to compensate.

Oh, and what sweet hell awaited us in the Secret Garden? A handful of smokers, creating a vortex of vile fumes that (and I swear this is true) had even the hydrangeas coughing.

Have I mentioned the miserable staff? Well, in the spirit of fairness I, too, would be miserable if I had to work at this horrible, cold, old and dank place. McDonalds! Open a restaurant nearby - you'll have no problem, recruiting!

And the finale? One must wear a jacket to eat in their stuffy, middle-ages "white table cloth" (ha) restaurant. No thanks. Mrs Bags and I instead went into town for a more casual and relaxed evening poking fun at the local rednecks.

In summary - stay away by a mile. Lucky they have no competition (although I hear the Roebuck down the road is twice the fun at half the cost).

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank MrBags001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,201 reviews from our community

Traveller rating
    593
    336
    164
    75
    33
See reviews for
243
611
13
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed 23 August 2014

wonderful hotel in a lovely setting with the likelihood of seeing the local wildlife. The room was garden facing so we had a lovely view. Room was a little small but still compared to others a fair size. Tv is not contrained by the hotel's system so you have direct freeview access. Internet is superb with even the free service. But if you need to download then there is the faster paid service. Only drawback is the lack of air conditioning. The bath tub could have done with re-enameling but is a nice traditional bath. There was a long walk to the central areas of the hotel and there is no lift so some areas would only suit younger visitors. The restaurant is superb with a really lovely experience and breakfast is on another level compared to other hotels. The hotel specialises in afternoon teas so the lounge can be busy but I liked the generous servings of tea and coffee. The lounge areas were traditional but I thought they were in keeping with the hotel's style and was quite comfortable. Gym/swimming/golf is all available in the adjoining club house and were good enough. All in all - a great experience - maybe considered pricey but the setting is really breathtaking.

Room Tip: go for the landscaped garden side and try to get a room nearer the central areas to avoid a long wal...
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Jatin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folkestone, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2014 via mobile

The phrase "No Problem" was in abundance. Nothing was too much trouble and everyone was keen to help. There was a genuine sense of hospitality that is rare to find. The room was delightful, with a great view and the public spaces, although a little worn, we're comfortable. A very comfortable bed and attention to detail gave that extra tough of luxury. So fabulous to have a pool on site. Thank you to the hotel team.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RevKateMcN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sittingbourne, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 August 2014

Very nice place to stay, comfortable and spacious rooms, great service and friendly staff. We have had 2 cream teas there the last one just recently. There were 10 of us ! but it was just a good as our first experience 3 years ago, and they accommodated us very well. The food was lovely and there was plenty of it. The grounds are beautiful and we took quite a few photos, will definitely go back again!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank ASjt19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petts Wood
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 August 2014

I thought I would treat my wife for a 4 day birthday break at this hotel. She loved it, which means I loved it too. Our room was big and comfortable the food was out of this world and the staff were really good. They even laughed at my jokes. Nice little swimming pool and jacuzzi in the nearby club house. The grounds were well kept..

Could be viewed by some as a little expensive especially the wine list -but who cares it was worth it. HOWEVER they forgot to put flowers in our room for my wife's birthday which I had planned for and specifically requested. A little disappointed - Never mind these things happen - it was still a wonderful break. Well done the staff.We just might pop back again in the future.

Room Tip: Get a room overlooking the gardens at the back.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ScoutPettsWood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley Sussex England
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 August 2014

Lovely wedding breakfast in July weather was very hot,grounds beautiful but room overpriced and no fan or a/c in family bedroom which made a night's sleep very uncomfortable. Breakfast was laid out in the breakfast room not individual cereal boxes but lying out for flies and wasps to gain access( windows were all open because of abscence of a/c or fans and wasps flying around the tables) eggs etc being kept warm in metal containers and overseen by staff who served you the food not self service. When we went to reception to pay for our stay we were charged for a bottle of champagne and wine a sum of £50 that was supposed to have been sent to our room( we hadn't ordered any) So please check your bills before you pay. Wouldn't stay there again ,if anyone has to spend the night stay somewhere else...Really needs updating some areas very dated and tired.

Room Tip: Stay somewhere else.
See more room tips
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Ellie48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton
Level Contributor
159 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 17 August 2014

I vowed I would never come back here again after our hugely disappointing dinner experience but a sad set of circumstances brought me back here again with a gift of afternoon tea for two.
I brought my daughter this time. We are real afternoon tea advocates and sample this traditional meal all over the world when we are travelling.
It was a gorgeous, very hot summers day. I had telephoned earlier to ask if we could book to sit out side on the Terrace. This is not possible so it's on a first come, first served basis. As it was so hot many people had chosen to stay inside so there was space available on the Terrace. I had not expected there to be so many people taking tea on a Monday afternoon. My advice would be to definitely book before hand I don't think you can just turn up and have tea.
My first gripe ...... out of 6/7 tables on the Terrace only 3 had umbrellas to shade you from the sun??????? Surely people sit out there all the time, it's a favourite place for weddings and they only have 3 umbrellas?! Shame on you Ashdown Park. So we were left to bake in the sun - our choice I agree, but it seemed such a shame not to enjoy this experience outdoors.
It took quite a while for our goodies to be brought out but eventually a waiter came out to set our table. I can't really fault the staff but there was definitely some 'personality' missing from the experience. They were all helpful but in a grudging way and no-one really engaged in any sort of communication other than what was absolutely necessary. The other problem with sitting in the scorching hot sunshine.....the sandwiches start to dry out and curl up at the edges, the icing on the cakes start to melt and the wasps start to come out! A little shade would have gone a long way to prevent 2 out of 3 of those issues.
The food was actually ok, not the best I've had but the sandwiches were fine and the scones were good. The cakes, especially the cherry (and lavender?) cake were far too sweet. An empty miniature pot of jam on the far side of the table helped greatly to keep the wasps at bay!
I think we managed to chomp our way through almost everything on the table. The heat of the sun and the wasps finally finished us off and we took ourselves off for a walk down to the lake and sat in the shade for a while. The grounds of Ashdown Park are lovely and no-one was pushing us to leave so we took full advantage and found a shady spot to sit and enjoy the surroundings. I would have enjoyed the experience far more had I been able to enjoy tea with a bit of shade. I can't fault the food, you get what you pay for, its a fabulous spot although had it been cold and/or wet and we were stuck inside the experience would have been completely different. It's a fine balance between having overbearing/over friendly staff and people who are not allowed or too shy to engage with customers. Good service really does make a huge difference to a dining experience. I think Ashdown Park failed on this and could do a lot more on this front.
I won't be back again, there are better places close by for afternoon tea. BUT, if you've never been it's worth a visit, take your willies and raincoat if it's raining and get out and enjoy the grounds!!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Erylis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Wych Cross
5.4 mi away
Alexander House Hotel & Utopia Spa
6.7 mi away
Buxted Park Hotel
Buxted Park Hotel
#1 of 3 in Uckfield
4.5 of 5 bubbles 1,401 reviews
9.4 mi away
East Sussex National
East Sussex National
#1 of 2 in Little Horsted
4.0 of 5 bubbles 1,145 reviews
Show Prices
Show Prices
Show Prices
4.5 mi away
Gravetye Manor Hotel and Restaurant
13.8 mi away
South Lodge Hotel
South Lodge Hotel
#1 of 2 in Lower Beeding
4.5 of 5 bubbles 1,569 reviews
0.7 mi away
The Roebuck Hotel
The Roebuck Hotel
#1 of 2 in Forest Row
4.0 of 5 bubbles 520 reviews
Show Prices
Show Prices
Show Prices

Been to Ashdown Park Hotel & Country Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ashdown Park Hotel & Country Club

Property: Ashdown Park Hotel & Country Club
Address: nr Forest Row, Wych Cross RH18 5JR, England
Phone Number:
Region: United Kingdom > England > East Sussex > Wych Cross
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wych Cross
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ashdown Park Hotel & Country Club 4*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotel.de, Hotels.com, Superbreak UK, Priceline, Ebookers, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HRS, Cancelon and HotelQuickly so you can book your Ashdown Park Hotel & Country Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ashdown Park Hotel And Country Club
Ashdown Park Hotel & Country Club East Sussex/Wych Cross, UK

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing