We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ok/Fun But Very Rude Service in the Cafe”

Namco Funscape Braintree
Reviewed 29 August 2013

I have visited here a few times with my teenage sons and it's quite good for a fun, short visit. It's not that expensive, for the bowling, either. The bowling part of the centre is good, well-maintained and well-lit. Also the service is ok - although, like any bowling alley, you seem to have wait ages to get the shoes etc. The big disappointment, however, was the café: it's advertised in big lights with a bright, coloured menu saying how wonderful the food is but it was over-priced, not that good and the service was appalling. We had to ring 3 times for the lady on the counter to come which took about 10 minutes for her to appear. She took our order without a word: no polite hello, can I help you?, no please or thank you - nothing. Then we had to wait about 15 minutes for 2 paninis to appear when the lady plonked them down on the table again without a word! Ok she may have been having a bad day but it wasn't busy and when you pay quite a lot for the food there's no excuse for bad manners. We will go back for the bowling but will avoid the café next time.

2  Thank Alison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (52)
Traveller rating
Traveller type
Time of year
Language
All reviews
"bowling lanes"
in 4 reviews
"great fun"
in 2 reviews
"prize"
in 9 reviews
"arcade"
in 9 reviews
"tickets"
in 9 reviews
"messing"
in 2 reviews
"sweets"
in 3 reviews
"shame"
in 2 reviews
"loads"
in 2 reviews
Filter

47 - 51 of 52 reviews

Reviewed 28 August 2013

Visited on a groupon deal with 3 friends, staff cheerful and welcoming and drinks service at our lane was prompt.
Downside - guy at desk couldnt spell, so our names were hilarious on the screen above the lane and at the middle to the end of our second game the machine replacing the pins went awry and we completely screwed up our game with the wrong amount of skittles and wrong scores. However, we came for fun and we had it......!
Would happily return on a voucher.

1  Thank pinkchicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013 via mobile

Ordered food from the burger bar to be served by a grey haired lady who looked miserable, i asked if i could pay on card and got told if i spend over £5 so i made my meal large so it was to then have to go and que at reception to pay, all tables were dirty and the lady with the long hair cooking ha no hairnet she thrn served someone , handled cash , and brought our food over without washing her hands, pepsi was warm and flat ! Never again

2  Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2013 via mobile

Had a great night bowling with the kids. Great place that give you tickets while bowling to get a prize after. Good fun for kids and adults.

Thank Mrs-1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 10 May 2013

First the negatives, it can be a bit loud with lots of children running around and the music system can be turned up a bit high, however, by the actual bowling lanes neither of these two things are an issue and I think it offers really good value for money for a couple of hours of bowling enjoyment. They have a bar and snack food place and a huge screen for when sporting events are on and there are also lots of games machines. All in all a great place to start an evening out.

Thank Vgils1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Namco Funscape Braintree also viewed

 

Been to Namco Funscape Braintree? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing