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All reviews scones afternoon tea the main house friendly welcome modern bathroom small hotel continental breakfast enjoyable afternoon birthday treat my mum cream and jam special thanks single room plenty of parking sunday lunch food was lovely member of staff
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Reviewed 11 October 2017 via mobile

Stayed here for 2 nights with my friend who was getting married and the bridal party. Absolutely lovely warn friendly place and the staff were very accommodating and helpful especially Terri (sorry if name spelt wrong!) She went out of her way to help us on many occasions on the morning of the wedding bringing us sandwiches that has been ordered and drinks to our rooms aswell as checking many times everyone was ok and didn't need anything. Breakfast was also lovely freshly cooked. Thank you so much Terri for all your help whilst we were there you were Brilliant and happy and friendly. Would definetly recommend to others and stay again in the future.

Stayed: October 2017, travelled with friends
Thank TraceyW1566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilns, Manager at The Kilns Hotel, responded to this reviewResponded 17 October 2017

Dear Tracey W,

Thank you so much for your review!

We will pass your comments onto Terri, she will be over the moon.

We very appreciate your comments and we really hope to see for your 1st anniversary!

Our best regards,
The Kilns Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017

We stayed one night at The Kilns Hotel. We were able to book in slightly earlier than the 3pm booking time and were able to order two rounds of sandwiches which were bought to our room. My partner and a lovely two course meal in the restaurant which was really enjoyable and would recommend. We had a lovely room with comfy bed and lovely fluffy white towels in the bathroom. Only downside was the noise from the road.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Gill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilns, Manager at The Kilns Hotel, responded to this reviewResponded 17 October 2017

Dear Gill T,

Thank you so much for your review!

It was lovely to meet you both.

We very appreciate your comments and we really hope to see you soon!

Our best regards,
The Kilns Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

An excellent range of delicious, fresh sandwiches, cakes, scones and a fantastic fruit platter (dietary requirement alternative). A really enjoyable afternoon at a great price, thank you very much.
Easy hotel to find, just off the A127.

Stayed: September 2017, travelled with friends
Thank Miawarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilns, Manager at The Kilns Hotel, responded to this reviewResponded 17 October 2017

Dear Miawarren,

Thank you so much for your review!

We very appreciate your comments and we really hope to see you soon!
Our best regards,
The Kilns Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

After previously eating at the restaurant and enjoyed it, I booked for a party of 8 people. The service was slow, the food average, 2 of the party had steaks which wee tough, and the plates were cold.

I had also called twice to check if the tastecard offer for half price on all food was applicable and was told yes, up to 6 people. I also double checked on arrival. So was totallty confused when the bill came up and only 2 meals had been taken off, and the waitress said that the offer had changed the day before!!. Seemed a little convenient and also why did she not say before the meal?? Would not go back again, which is a shame because the first time was good.

Stayed: August 2017, travelled with family
3  Thank janna079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilns, Manager at The Kilns Hotel, responded to this reviewResponded 17 October 2017

Dear Janna079 ,

Thank you so much for your review.

We are deeply sorry that we did not meet your expectations on this occasion.

The taste-card offer was originally published offering tables of up to 6 people, unfortunately this was an error but we continued to offer this until the publication and internet could be changed. You should of had an update from tastecard regarding the deals offered at the hotel.

Nevertheless we welcome you to contact us on info@thekilnshotel.co.uk where we can further explore your review.

Our best regards,
The Kilns Management

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Reviewed 17 September 2017 via mobile

Just been to The Kilns Hotel for Sunday lunch . We went we three other couples their children so there must have been about 8 adults and 10 kids .
We arrived at 4pm staff were really friendly and the food was really good . Considering there was 18of us , Sue our waitress was fantastic and organised our little ones ( including a 17month baby ) meals without a fuss.

Sue couldn't have been more helpful
Will definitely be going back again .

Stayed: September 2017, travelled with family
Thank JVW74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilns, General Manager at The Kilns Hotel, responded to this reviewResponded 25 September 2017

Dear JVW74,

Thank you so much for your review!

We really appreciate your comments and we will pass all your comments onto Susan and we look forward to seeing you all again soon.


Our best regards,
The Kilns Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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