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“Excellent hotel”

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Premier Inn Brentwood Hotel
Ranked #2 of 4 Hotels in Brentwood
Certificate of Excellence
England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 9 February 2014

Myself and my sister stayed here for 2 nights and absolutely loved it.. the staff were very friendly, very very clean rooms and the food served in the restaurant was very nice. Excellent location and walking distance to Brentwood towncentre. Will definately be coming back.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cazzatwin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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714 reviews from our community

Traveller rating
    351
    247
    63
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
lincolnshire, uk
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

We stayed here in january 2014. Came for a wedding in Brentwood. Stayed for 2 nights. Staff were extremely helpful as soon as we walked through the door. We were greeted immediately. Everyone was very friendly and polite. Has a slight problem with the room temperature being a little cold but this was soon rectified when they bought a heater into our room. Within half an hour or so the thermo was fixed and the room was back to normal so we didnt need the heater. This showed excellent customer service. The beds were very comfortable. Its no wonder they guarantee your money back if you dont sleep well. We were so impressed by the quality of the bed that we went and bought ourselves a new hypnos mattress when we got home!!! The view from our room was fantastic, you could just see the city of london. We stayed on the top floor in a large room that accommodated myself my partner and 2 children really well. Room was spotless, as was the bathroom. Power shower excellent and bath for the kids. The food in the restaurant i thought was a little pricey but i have to say the meals were excellent. So maybe you get what you pay for? Breakfast had a choice of continental or full english buffet style. No noise from the bar downstairs. No noise from the other rooms. Car park is small but they have another one situated at the rear of the hotel and this is very convenient. also the parking is free. Overall a really pleasant stay. Only wish we could have stayed longer. Thanks to everyone at the brentwood premier inn for a great few days.

Room Tip: rooms on the top 3 floors are better for families.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnnysprack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skipton, United Kingdom
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

Warm, welcoming, good quality, very modern room. Lots of people staying but good soundproofing so few problems when people arrived back at their rooms at 4 a.m Excellent price for a comfortable night's stay.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jinxie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabelle M, Operations Manager at Premier Inn Brentwood Hotel, responded to this review, 24 February 2014
Dear Guest,

Thank you very much for taking the time to leave a 5* review of your stay here with us at Premier Inn Brentwood! We greatly appreciate all feedback that we receive and I am delighted to read that you had a good stay with us - and we were able to ensure you had a quiet nights sleep! will make sure to pass on your positive comments to our team. On your next visit to London, I hope that you once again choose to stay with us at Premier Inn Brentwood.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wolverhampton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

stayed between christmas and new year for visit to london enjoyable premier inn Clean comfortable staff friendly . had to book 2 seperate rooms for 2adults and daughter 17 can not understand why you are not able to pay a bit extra to sleep 3 in a room .jack on receptionchanged our rooms to 2 adjoining rooms true gent .

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andrew m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annabelle M, Operations Manager at Premier Inn Brentwood Hotel, responded to this review, 24 February 2014
Dear Guest,

Thank you for taking the time to write a 5* review of your stay here with us at Brentwood Premier Inn! We greatly appreciate all feedback that we receive and I am delighted to read that you had a great stay with us. We have a two adult per room policy, as though we do have family rooms available - the childrens beds are unsuitable for adults. I will make sure to pass on your positive comments to our team, particuarly to Jack. On your next visit to London, I hope that you once again choose to stay with us at Brentwood Premier Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tolworth surrey
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

My son stayed here for the New Year's Eve party at sugar hut. The staff were friendly and ready to help with the enquiries. The room was clean and comfortable and the beds lovely.
Staff on reception all night so you could come back in the early hours of the morning.
Very enjoyable time here, will definitely come back.

Room Tip: Ask for room on higher levels due to noise on the roads.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank babes40808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 27 January 2014

Great location, not very far from the high street at all. The customer service was very good, much better than some 5* hotels I have been too. Rooms are clean and had a great stay, the staff were friendly, and nothing was too much trouble

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 25 January 2014

We spent a week at the hotel in november and we're very impressed by the comfort , cleanliness and facilities at this town centre hotel. The staff could not be more helpful making our stay very pleasant. Saturday saw the invasion of Towie tourists which proved quite an entertainment but did not cause a disturbance. The breakfast was superb both in selection and quality.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vickytrainer49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Brentwood Hotel

Property: Premier Inn Brentwood Hotel
Address: 169 Kings Road, Brentwood CM14 4EG, England
Region: United Kingdom > England > Essex > Borough of Brentwood > Brentwood
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #2 of 4 Hotels in Brentwood
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Brentwood Hotel 3*
Number of rooms: 122
Official Description (provided by the hotel):
A perfect spot for a weekend break or a spot of shopping, a short hop from the train station ... more   less 
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Also Known As:
Premier Inn Brentwood Hotel Brentwood
Premier Inn Brentwood Hotel Essex

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