Ate here on Saturday food was nice and large variety. We pre-booked, we are a large family of 36 and asked if they would offer a discount for the numbers. They said they would. When we were there we were asked what drinks we wanted, we replied all tap water please. This is because we do not drink alcohol and there was a lot of children. The response we got was disgusting! First we were told there was not enough glasses (we are talking about a restaurant that wasn't even half full and they didn't have enough glasses). We soon found this out to be a lie and was told by management that we were expected to pay for drinks at the bar and that was why we got our discount. After being made to feel like we were in the wrong they did honour the small discount. We spend over £400 for a meal that last less than an hour, most of which were children and didn't eat more than one plate yet we were expected to pay more. Not happy with the customer service we received and left feeling very under valued. I wouldn't recommend for large parties or groups, in fact I would only recommend for animals, as you will be treated like one.
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