Myself and my partner dined in December, we didn't have a very good experience and I wrote an honest review about that. This is precisely what Tripadvisor is for. I am not part of a witch hunt or wish to sabotage anyone's business.
A few days later we read the response from the management and were completely shocked. Every point that has been made is a complete mocking lie. We were not told any of what they state, we did not have items removed from our bill and we did not make complimentary remarks they claim we did. The entire response is fabricated. I imagine this has also been done to other people. Reading the responses they have put together for other reviewers is quite frankly appalling and lacks any care for customer service.
I was also contacted by another reviewer who told us they received an abusive private message from the management after writing a bad review. Utterly disgusting.
If you read previous reviews, you will see someone else warns of the same behaviour.
Beware of this management and restaurant.
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