Stayed here for a cousin's wedding and if it hadn't been for the fact that all our family were staying here then we would have checked straight out. The first room we were shown to smelt damp, had mould and condensation around the windows and had numerous stains on the carpet. The bedside tables had not been cleaned as there were coffee cup marks all over it. The bathroom was just as bad, hairs in the sink and it deffinitely had not been cleaned. We asked to be moved and the 2nd room was mildly better but I still didn't fancy taking my shoes off to walk on the carpet! The place felt tired and unloved and the manager spent a lot of time outside smoking! I wouldn't have minded half as much if the price to stay was seriously cheap but paying over £90.00 a night in an unclean room is not good value for money!
- Official Description (provided by the hotel):
- This Elizabethan manor house is in quiet countryside, 5 miles from London Stansted Airport. It offers en-suite rooms, free parking and a 15th-century dining hall. The Brook Whitehall Hotel is in the village of Dunmow. It is less than 10 minutes' drive from Stansted Airport. Many of the large rooms have views over the gardens, lawns and quiet countryside. The rooms mix original charm with modern comforts. Hotel Rooms: 26 ... more less
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- Also Known As:
- Whitehall Hotel Broxted, Essex