Problems from the booking through to breakfast. Nobody to greet us, The Regency Room was warm but very poorly furnished. A threadbare carpet over a very poorly sanded floor which was so uneven we felt drunk every time we stood up. The wardrobe and chest of drawers were 10inches apart at the bottom, but leaning together at the top! Inside the wardrobe were 3 bathrobes. One of which appeared dirty and was screwed up on the shelf. There were THREE slippers (not pairs, just three), all disposable types but all had bee used and may have been washed - or not. The chest of drawers had food crumbs in one of the drawers. The dressing table had a page from a 1999 newspaper in the bottom as a liner. The bedside tables didnt match in either design, colour or size. Very shabby, The bedding was also shabbly although appeared to be clean. The bed was very comfortable. The curtains would have been nice if they were properly hung. There is a snooker room above this room and we were kept awake until 1.30 am by people using the room. With a wooden floor on which they dropped the balls and clonked about, it was anightmare.
"Peter" was first spotted in the breakfast room holding my husbands cooked breakfast and wearing outdoor clothing i.e. jeans/fleece etc. He didnt look clean and tidy as you would hope. No welcome or "did you sleep well/is everything ok". My husband had almost finished his breakfast by the time mine arrived. The breakfast was ok but nothing special. No service - make your own coffee, toast your own toast etc. After we had eaten the plates were cleared and left in the corner of the room on top of the microwave for "later". We definitely wouldnt go again and definitely dont recommend it. How this place has been given three stars is beyond me. Unless of course it was 3 out of 15.
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- Also Known As:
- Rothmans Bed & Breakfast Chelmsford, Essex