We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value and good choice”
Review of The Imperial

No photo provided
Got a photo?
Add it.
The Imperial
Ranked #173 of 368 Restaurants in Chelmsford
Cuisines: Chinese
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Norfolk, United Kingdom
Level Contributor
85 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Good value and good choice”
Reviewed 9 March 2014

Despite a price increase the food is still good value. Always packed so good idea to book. Friendly waiter on my visit, and we didn't feel rushed on this occasion as I think tends to happen in the evenings.

Visited February 2014
Helpful?
Thank sjdyke2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

83 reviews from our community

Visitor rating
    15
    27
    20
    10
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chelmsford, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great Meal”
Reviewed 21 February 2014

I have just had a lovely meal here, other reviews said that they hover to take your plate, they do take your plate for you to get a new clean one which I consider excellant, very friendly and as for loosing cutlery, no they left my cutlery eveytime. Great meal good choice and woule highly recommend

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Pauline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
45 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Great value for money!”
Reviewed 8 February 2014

I disagree with the people who are leaving bad reviews on this restaurant - what do they expect for less than a fiver a head!! We don't go there expecting a top quality, silver service experience - but what we have always had is polite staff and nice food that is excellent value for money! It's probably one of the cheapest meals you can have nowadays - fish & chips or a big mac and chips would cost you more and there really is no comparison. If you don't like it, that's fine, but please don't diss it and put other people off because not everyone expects top class standards for budget class food. Keep up the good work Imperial because there are more people who appreciate what you do than people who don't appreciate good value for money :)

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Danijosen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, England, United Kingdom
Level Contributor
49 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Chinese Fawlty Towers: verbally abusive staff”
Reviewed 4 January 2014

We have been here many times, food is OK, cheap and cheerful. This time I made the mistake of asking for a table other than the one the maitre d' had taken us to, the "Herr Kommandant" actually started shouting at me in the middle of the restaurant, said in broken English that if I wanted to choose a table I should have reserved one. The Chinese Basil Fawlty assured me that most of the tables were in fact reserved, but there was no "reserved" sign on any of them ! We only wanted a window seat. He then "blanked " me for the duration of our visit, clearly knows nothing about customer relations. If you like being shouted at and humiliated by staff in a restaurant, I heartily recommend you go here, otherwise, avoid it like the plague !

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Trev D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Cheap, but NOT cheerful.”
Reviewed 9 December 2013

If you are trying to do lunch on a budget, this might be the place to go.
A group of 6 of us had arranged to meet up and go to The Imperial for a lunch and have a bit of a catch up. We were shoved on a tiny table in a corner; it was very dark with no space to swing a cat (pardon the expression).
The food was well below the normal poor standards - it wasn't hot at all, and there wasn't even the full range that has normally been available.
Drinks are over priced.
Staff were down right rude - no thank you's when we left or anything.
Very, very disappointing.
I appreciate it is not a top-class restaurant, but I expect better.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank IWTBAT09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Imperial also viewed

Chelmsford, Essex
Chelmsford, Essex
 
Chelmsford, Essex
 
Chelmsford, Essex
 

Been to The Imperial? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing