Overall a very nice place to stay breakfast was good and the room we had was nice,but we booked this short break about 8 weeks before we went. I looked on the internet found this guest house it looked great so I got the prices £134 for two nights or £130 for two we opted for the £134 as this was a room on the first floor I know because I phoned rather than book on the Internet. This was because I struggle with stairs but I was assured that this was a first floor room. We arrived it all looked nice we paid on arrival and was taken to our room I have to use a crutch to help me nothing was said. Up the first flight of stairs expecting to go to one of the rooms in front of us but to my horror we continued up two more flights.We got in the room and we talked about looking for some where else as I knew I would not be able to do this.I spoke to the lady on reception, she did apologise and said that there was a mix up and no other rooms where available as they were booked up. we stayed as we did not want to have to look for any where else.We were not offered £4 back being in a cheaper room. So if you decide to stay here make sure you have what you have booked before you pay and if you have any disabilities ask them to put it in red ink when booking and not in pencil then you will not be over looked. we did like Clacton our fist time for a visit but spoilt but have not rated this stay down because its a nice place to stay if you are fit.
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- Also Known As:
- The Sandrock Clacton-On-Sea, Essex