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“Business stay”

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Travelodge Stansted Great Dunmow
Ranked #1 of 3 Hotels in Great Dunmow
Certificate of Excellence
Bathgate, United Kingdom
Level 6 Contributor
255 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Business stay”
Reviewed 28 March 2014

Stayed here for two nights whilst on a business trip to the area. Nice location and very friendly helpful staff. Rooms were good with comfortable beds.Used the restaurant one evening and meal was good and value for money.
As I did not travel to hotel by car it was great for access to public transport, with a bus stop more or less at the bottom of the driveway.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
1 Thank Purplehazze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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366 reviews from our community

Traveller rating
    187
    117
    30
    14
    18
See reviews for
99
135
29
52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Leicester, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2014

Great location and the staff at the hotel are all outgoing. Stewart, Laura, Jacqui, Austin and everyone else always welcome guests with a smile and cater for their every need.

A fab place to stay. Thanks all! :-)

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
1 Thank Sag-Priti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2014

Overall a good located travelodge! shame about mobile phone signal throughout this hotel! (not travelodges fault) heard a few at breakfast also complaining. a good clean hotel, only downside was the bar staff didnt understand my wifes breakfast needs, but all in all good

  • Stayed March 2014, travelled as a couple
    • Value
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Review collected in partnership with Travelodge

Helpful?
Thank Lee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 24 March 2014

A large group of us all going to the same wedding in Bishops Stortford had made individual bookings at the Bishops Stortford Travelodge through the website. Two days prior, one of the group called to enquire about early check in only to be told the hotel was closed!!! There was NO intention or effort of travelodge of informing us, we found out by a frantic email sent by the Bride. Ed the manager from Bishops Stortford expected the Bride to sort the problem out! Everyone had to call Ed, none of us got a phone call from any member of staff from travelodge to explain the situation. On the phone he only suggested we are moved to the travelodge in Great Dunmow which was in fact pretty far from the wedding venue and of course incurred high taxi costs. Each of us that made a booking had to chase up the bookings ourselves - no effort from either the Bishops Stortford branch or the Great Dunmow branch, they hadn't bothered to call us up to confirm the bookings or to ensure that it was all taken care of. We would have arrived in Bishops Stortford to a closed hotel with nowhere else to go and stay! Absolute disgrace for customer service and senior management communication! Upon arrival to the Great Dunmow branch, we were told we'd be given a 'complimentary breakfast' even though many had payed for breakfast already. After a verbal complaint about the whole debacle, we were promised that our taxi fares would be covered. However, many of the group were not offered this (I only found this out at the wedding), so some still had to find their own transport. In the end only 5 of us had our taxi fares paid for (there were 15-20 of us), for the return we were told to cover the cost ourselves but upon receipt would get the return taxi fare reimbursed. The taxi to the church cost £35, but the taxi back cost £75 (further than where the church was, big 7-seater and also time and a half added as after 10pm). However, this did not happen without great effort from me! The manager Austin had promised to cover the costs, yet on the phone the next day (because he wasn't working) he refused to cover the full taxi fare! Not only did we save the travelodge money by organising two rooms to go in one taxi, after the shockingly bad service we already experienced I had to argue to get my money back as well! Unacceptable! After a 20 min discussion on the phone, Austin VERY reluctantly authorised a full refund. When something is promised to the customer it should be executed, otherwise do not promise it. The whole situation has really made me want to avoid using travelodge and recommending again, especially when there are so many other budget accommodation options available in the area. It's sad because the staff upon arrival and departure were friendly and accommodating and the room was decent enough. The breakfast was very basic (definitely overpriced for what you get) but edible.

  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
Thank TripTommie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthofEngland
Level 6 Contributor
141 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 March 2014

Always stay here when travelling form Stansted- room was very comfortable and warm and clean- staff were very friendly- free parking and £29 for the double room!

Food is there if you want it - and a bar- this is a very good Hotel that far exceeds the prices charged!

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Valettaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

We were kayaking off the east coast for the weekend and we decided to stay at TRAVELODGE Stansted - Great Dunmow ....and I am very glad we did. In fact, every time we go to that area in the future, we will be staying there again. It was excellent. The staff were friendly and happy to chat, they were all always smiling, the rooms were immaculate and the breakfast was absolutely amazing. AN all you can eat full English breakfast set us all up for the day and it was delicious. I cannot fault this Travelodge and I don't usually leave reviews ....but this little hotel certainly deserves to be shout about! Well done guys and we'll see you again soon. ;)

  • Stayed February 2014, travelled with friends
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Review collected in partnership with Travelodge

Helpful?
1 Thank Donna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howden, England, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 February 2014

We stayed at the Great Dunmow Travelodge while visiting relatives recently. It was clean, quiet, hassle free and very conveniently located, free parking was a bonus! If you are like us and would rather not deal with chit chat over breakfast with your hosts at the B&B then Travelodge is the best option.

  • Stayed February 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Lorna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Stansted Great Dunmow

Property: Travelodge Stansted Great Dunmow
Address: Chelmsford Road, Great Dunmow CM6 1LW, England
Phone Number:
Region: United Kingdom > England > Essex > Great Dunmow
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Great Dunmow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Travelodge Stansted Great Dunmow 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Travelodge Hotels Ltd and Cancelon so you can book your Travelodge Stansted Great Dunmow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Stansted Great Dunmow Hotel Great Dunmow
Travelodge Great Dunmow
Travel Lodge Great Dunmow
Great Dunmow Travel Lodge
Great Dunmow Travelodge
Travelodge Stansted Great Dunmow Essex

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