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“The Waverley - not happy”

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The Waverley Guesthouse
Certificate of Excellence
Rockhampton, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“The Waverley - not happy”
2 of 5 bubbles Reviewed 12 November 2013

It didn't start well. Our booking.com booking didn't exist although we had it. So we're finally given a room, big enough but shoddy, door handle falling off, mildew and smell in the shower, tacky half finished jobs all about. Then the credit card event went on into the next morning so we ended up paying by cash. We were told the restaurant across the road was good, that being two hundred yards east and shut. Free wifi OK, but the receptionist was a back-up husband of the "Manager" with smokers breath and really unprofessional. No parking anywhere. Large bed with a large lump in the middle. Curtains coming unstuck, TV worked, and the breakfast was bearable there being only 50 minutes in which to order and them 30 minutes late in preparing the dining room. Plenty to eat but a bit greasy, sorry guys, it was tragic for £75 cash.

Room Tip: Check out Roslin Hotel !!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jowz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

Traveller rating
    64
    21
    9
    9
    9
See reviews for
27
45
11
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 23 September 2013

We booked the budget double room very last minute and I'm sorry to say we were extremely disappointed. Yes it was a budget room, but this was just not good enough for £70 a night! Firstly, no-one was there when we arrived to check in and we tried to call, but got no answer. When we finally got in, our hearts just sank - the curtains were covered in stains, there was no soap in the dispenser in the tiny toilet which didn't have a properly closing door, the door handle on the wardrobe nearly came off when I opened it, there were damp patches round the window and the 'chandelier' was a total disgrace - lightbulbs missing, large chips out of the rim, only one train of dangling 'jewels', the rest missing. Not good at all and totally overpriced.
I am aware there are other rooms which may have been better maintained, but our experience put us off the guesthouse entirely and we will not return.

  • Stayed September 2013, travelled as a couple
    • Value
    • Rooms
    • Cleanliness
Helpful?
Thank 155DGTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemel hempstead
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 August 2013

we only stayed one night but very friendly. bed was well comfortable was very clean our grandson loved it we will be back :) bit to far to get to town but u can not have every think your way it a lovely walk thow along the beach

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janebladon7751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 August 2013

Good B and B, nice comfortable room, good breakfast, friendly owners, they do do evening meals on request and there is a licensed bar if you wish to use it. There is a carvery pub 5 mins walk in one direction and another pub 10 mins walk in the other. The main hub of the seafront is about a mile away so it is to the quieter end of the seafront, I image it could get noisier in high season.
I did stay at the latter end of August when the season is tailing off.
Will return should I have work or be in this area again.

Room Tip: As it's a Guest House, there is no pool or fitness centre ok. Rooms 1,2,3 have sea views.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSharman_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, United Kingdom
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 21 July 2013

The Waverley guest is situated just over a mile from the pier.
The staff are very friendly and are a good source of what to do in the area.
The breakfasts were very good, the rooms quite good but more attention could be given to the daily room servicing.
Access to the hotel has two small steps. The promenade at the front of the hotel is flat with miles of easy walking. Parking can be very busy but it was never a huge problem.
A good tip is if you don't want to wake at seven am pick an upstairs room, the hotel seems to have quite a few contractors staying, and the rooms on the ground floor are close to the dining room.
Overall quite a good place to stay, I would use again.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 29-1-23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 April 2013

We had a great weekend, really like the early booking in, nice room, friendly owner,
good breakfast sunday and as we were leaving we were shown the new rooms, very nice, we will be going back, ignore the moaners !
Oh and nearly forgot, nice to meet the new member of staff, Jess !

Room Tip: The 2 new balcony rooms look really nice
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 November 2012

Less than average breakfast - overcooked egg and bacon. Do your own toast - takes about ten minutes. Room ok but expect some late night noise. Not the landlady's fault as i assume that most of the occupants are there to enjoy the late bars so don't stay here if you want quite. Thorpe Bay or Shoeburyness would be a better bet. I did talk to the owner about one or two minor irritations but true to form (see her comments on other reviews) she came across as very defensive.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goonermark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Waverley Guesthouse

Property: The Waverley Guesthouse
Address: 191 Eastern Esplanade | Thorpe Bay, Southend-on-Sea SS1 3AA, England
Phone Number:
Region: United Kingdom > England > Essex > Southend-on-Sea
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #7 of 24 B&Bs / Inns in Southend-on-Sea
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Waverley Guesthouse 4*
Number of rooms: 9
Official Description (provided by the hotel):
Established for over 8 years the family provide a personal service with experience in the hospitality industry. Located overlooking the Thames Estuary and only a 15 minutes walk/5 minutes in a car from the town centre and amenities, The Waverley is ideally situated for everyone visiting Southend. The Waverley caters for all dietary requirements in their cooked English/Vegeterian and continental breakfast freshly made to order. FREE Wifi access available on the premises. FREE parking available on coastal road and in a car park. ... more   less 
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Also Known As:
The Waverley Guesthouse Hotel Southend-On-Sea
The Waverley Guesthouse Southend-On-Sea, Essex

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