The front desk staff were very unhelpful and uncertain. Upon arrival at the front desk and after beginning to book in the man on reception left me waiting to answer the phone and deal with a query without even saying excuse me or sorry. Despite making a booking 3 weeks prior to visiting and having phoned ahead to confirm they couldn't actually find me on the system when i got there which resulted in me having to wait 45mins to get booked in. After booking in i got to my room to realise that there were two single beds even though i specifically requested 1 double as opposed to the two singles and this was confirmed in an email but by this point i was too tired to complain so i stuck with it. The room was clean and spacious. There was no loo roll or facial tissues in the room but this was quickly rectified. Overall the experience was good when not dealing with the front desk!
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- Also Known As:
- Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
- Park Inn By Radisson Palace Southend-On-Sea Essex