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“An exceptional hotel with exceptional staff”

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Park Inn by Radisson Palace Southend-on-Sea
Ranked #12 of 19 Hotels in Southend-on-Sea
Reviewed 21 March 2014

I have stayed in this hotel on five occasions and the experience is always exceptional. Attentive and polite staff greet you. The rooms are spacious and well equipped. The bathrooms are clean and tidy. The power shower is most definitely a power shower. The queen size bed is extremely comfortable and I have the best nights sleep I've had in months.

  • Stayed: March 2014, travelled on business
    • Value
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Review collected in partnership with Park Inn by Radisson Hotels
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 6 April 2014

Dear Michael T,

We are happy you enjoyed your stay and thank you for taking time out of your day to write your positive comments on a public forum.

We look forward to welcoming you back to the hotel in the future, whether it is for business or pleasure.

Best regards,
Agne

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Reviews (1,221)
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875 - 881 of 1,221 reviews

Reviewed 18 March 2014

Nice hotel, extremely central for Sothend and easy to get to. Breakfast a little expensive at £12.50 but plenty of it, albeit no hash browns. Great to use as a base especially for Southend and also Leigh on sea, which is a must visit. Lot's happening in Southend (at the weekends only).

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Park Inn by Radisson Hotels
Thank Kim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 6 April 2014

Dear Kim N,

Many thanks for taking the time and sharing your kind comments. We look forward to welcoming you back to the hotel in the near future.

Best regards,
Agne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Stayed here with the Mrs as had a work colleagues birthday to attend too. Parking over the road is fairly easy and the hotel do stamp your ticket for a discount so makes the cost a little less depending on how long you stay. They didn't have our reservation on arrival but not sure if that was their fault or the third party we booked by but they were very helpful and resolved it. Will book direct next time and at least you can get a Sea view which we didn't have. Bar area was good, closed a little early but we'd probably had enough! Breakfast was good and a reasonable selection. Location was perfect. Good stay and would use the hotel again.

  • Stayed: March 2014, travelled as a couple
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Thank Paul_THFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 6 April 2014

Dear Paul_THFC,

We appreciate you taking the time to post such positive feedback on a public forum and are pleased you enjoyed your stay with us.

We look forward to welcoming you back to the hotel in the near future.

Best Regards
Agne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

Had a very good stay at Southend on sea. Location was excellent and room [family room] was very spacious. Only suggestion would be to provide additional bathroom amenities [body cream, cotton buds .etc] for the price to be good value.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Park Inn by Radisson Hotels
1  Thank Natdavis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 14 March 2014

Dear Natdavis1,

Many thanks for taking the time and sharing your kind comments. We look forward to welcoming you back to the hotel in the near future.

Best regards,
Agne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

Great location, staff very friendly, great veiw from room. Couple of minor incidents, ran out of soya milk and decaf coffee at breakfast. Three adults in the room but only 2 cups were supplied, asked reception for more cups and was sent to the first floor restaurant to get some but felt that they should have been brought to my room. Would not stop me staying there again.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
1  Thank Carolyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 14 March 2014

Dear Carolyn H,

We appreciate all feedback, equally of a positive and negative nature and we thank you for taking the time to write your comments on a public forum.

We hope to see you returning to the hotel when your travels bring you back to the area!

Best regards,
Agne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

The hotel is pleasant, peacful and the location is convenient.
In downtown just in sea front, the location is perfect.
The personal is friendly.
The room are large and clean. I just regret there are mark left by luggage scratch.
My heater was a quiet noisy, I noticed it to the reception who send anyone to asjust it.
The breakfast room is wonderful and it has a large windows bay and you can enjoy a breakfast with a sea view. The proposed food is good.
I'll be back

No idea about the restaurant because I don't eat in.

  • Stayed: March 2014, travelled on business
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1  Thank gvincent26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 14 March 2014

Dear gvincent26,

We appreciate you taking the time to post such positive feedback on a public forum and are pleased you enjoyed your stay with us.

We look forward to welcoming you back to the hotel in the near future.

Best Regards
Agne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

From the moment that I walked into reception was offered a great service and welcome. Room was spacious & clean. Would definitely stay here again especially with a great & reasonable priced bar. Was only a last minute choice but would definitely recommend this hotel as the place to stay in Southend especially considering the view offered.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
Thank Gary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this reviewResponded 7 March 2014

Dear Gary K,

Many thanks for taking the time to share your stay feedback on the online forum. It was an absolute pleasure reading your comments about the hotel facilities and customer service. I will make sure to pass it on to the rest of the team.

And we hope to see you again when your travels bring you back to the area!

Best regards,
Agne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Palace Southend-on-Sea

Address: Inn by Radisson Palace Southend-on-Sea Church Road, Southend-on-Sea SS1 2AL, England
Phone Number:
Region: United Kingdom > England > Essex > Southend-on-Sea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Southend-on-Sea
Price Range: £58 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Palace Southend-on-Sea 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
Park Inn By Radisson Palace Southend-On-Sea Essex

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