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“Poor car parking arrangement”

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Park Inn by Radisson Palace Southend-on-Sea
Ranked #12 of 19 Hotels in Southend-on-Sea
luton
Level Contributor
170 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Poor car parking arrangement”
Reviewed 28 April 2014

We booked two rooms at the Park inn for a Friday and Saturday night,the only problem encountered was the parking,there is no facility for parking onsite,you have topark in the multi storey car park opposite which the costs are,

Mon-Sun 24 hours
£ 1.00 / 1 hour
£ 1.50 / 2 hours
£ 2.50 / 3 hours
£ 4.00 / 4 hours
£ 5.00 / 5 hours
£ 7.00 / 7 hours
£15.00 / max
We were not informed this on booking this Hotel so for our two night stay it cost an extra £21.50 for parking and that was with a £5-00 per night discount .
On to the Hotel ,Very good rooms,tv,tea,coffee etc ,but the toiletries advertised were only a squeezy bottle of soap in the shower and by the basin,so take your own conditioner and shower gel.

Staff ,all the staff were very attentive,friendly and polite without being overbearing.

Breakfast, the breakfast was ok ,sausages,bacon ,beans ,mushrooms,fresh tomatoes but i hope you like scrambled eggs,that is all there is,plus cereals etc.

Location ,excellent right on the Seafront overlooking the Adventure Park and the Pier.

All in all a very good Hotel apart from the parking issue.

Room Tip: Ask for a room on the seaside for a great view,the other side overlooks a multi storey car park or a...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craig53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 29 April 2014
Dear craig53,

We appreciate all feedback, equally of a positive and negative nature and we thank you for taking the time to write your comments on a public forum.

We pleased to hear that despite the parking cost, you had an enjoyable stay with us. And look forward to welcoming you back to the hotel in the near future!

Best regards,
Agne
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Rating summary
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Traveller tips help you choose the right room.   Room tips (334)
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English first
Dunstable, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 April 2014

stayed for one night st Georges day. what a lovely hotel and breakfast was
so nice. Wish we were staying for another day just to sample the breakfast again. will defiantly return. The only downfall was we didn't have a sea view and would have to pay more if we wanted to move to one.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank montyfudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 28 April 2014
Dear montyfudge,

Many thanks for taking the time to share such positive feedback. We are very pleased to know that you have enjoyed your stay and hope to see you again when your travels bring you back to the area!

Best regards,
Agne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
1 review
Reviewed 27 April 2014

My husband and I stayed here on the night of our wedding, after having our wedding reception at the Park Inn as well. Every member of staff we dealt with was friendly and courteous. The room was lovely with a stunning view of the seafront. We'll probably be staying here again, even though we only live down the road!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Dom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 28 April 2014
Dear Dom S,

Many thanks for taking the time to share your feedback on the online forum, we are very happy to hear that you enjoyed your Wedding Reception.

It was an absolute pleasure reading your comments about our staff customer service. I will make sure to pass it on to the rest of the team.

And we hope to see you visiting the hotel soon again!

Best regards,
Agne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
73 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 April 2014

This is an attractive building right on the front with great views from the restaurant/breakfast room over the pier. Rooms was large, clean and reasonably furnished. Parking is at a nearby high rise and costs about £5. Breakfast is buffet style.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Englishknight55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 28 April 2014
Dear Englishknight55,

Many thanks for taking the time to share your stay experience on the online forum.

We look forward to welcoming you back to the hotel in the near future!

Best regards,
Agne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

This hotel was perfect for our two night stay with two young children. The family room was a great size and the beds were very comfortable. Children slept so well, we were amazed! Despite the hotel being fully booked, we heard no noise from anyone else's room. Ask for sea view on high floor and you wont be disappointed.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
1 Thank louisea125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 28 April 2014
Dear louisea125,

We are very glad to hear that you enjoyed the time spent with us so much and hope to see you again when your travels bring you back to the area!

Best regards,
Agne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 April 2014

This hotel is well situated on Southend seafront close to the local town centre and seafront. From the outside the building looks like one of the grand hotels form days gone by, but internally it is surprisingly modern with spacious air conditioned room, nice comfy beds and the usual amenities such as tea/coffee, TV etc.

Breakfast is the usual buffet affair with a nice selection of hot & cold items - I was particularly partial to the fresh bread you sliced yourself.

Evening meals are a choice between some very tasty bar food offerings and the more traditional restaurant option. For an hotel dinner wasn't as ridiculously overpriced as some other hotels I've stayed at. For a wider choice you are also close enough to walk into town and try out a number of restaurants and pubs. A Costa coffee is also quite close by.

Depending on your room you'll either have a view of the seafront which comes alive at night with all of the funfair lights or you get a view of the local shopping centre car park. This car park is also used by hotel guests for a discounted price.

All in all a very comfortable hotel with polite and efficient staff which I'd happily recommend.

Room Tip: Try and get a seafront room
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex_J43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 28 April 2014
Dear Alex_J43,

We are happy you enjoyed your stay and thank you for taking time out of your day to write your positive comments on a public forum.

We look forward to welcoming you back to the hotel in the future, whether it is for business or pleasure.

Best regards,
Agne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 April 2014

Worked well on excelletn value tariff. Breakfast was lovely. Good sized room for family and excellent choice of tv. Good view of sea and attractions. Has made a great difference to Southend itself. I enjoyed very much and so did the children.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank 723andrewp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agne D, Operations Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review, 28 April 2014
Dear 723andrewp,

We appreciate you taking the time to post such positive feedback on a public forum and are pleased you enjoyed your stay with us.

We look forward to welcoming you back to the hotel in the near future.

Best Regards
Agne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Palace Southend-on-Sea

Property: Park Inn by Radisson Palace Southend-on-Sea
Address: Inn by Radisson Palace Southend-on-Sea Church Road, Southend-on-Sea SS1 2AL, England
Phone Number:
Region: United Kingdom > England > Essex > Southend-on-Sea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Southend-on-Sea
Price Range (Based on Average Rates): £
Hotel Class:3 star — Park Inn by Radisson Palace Southend-on-Sea 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
Park Inn By Radisson Palace Southend-On-Sea Essex

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