This hotel was recommended to me, and as Southend has limited if no quality hotels I though I would give it ago. initial impressions it looks ok, it's quite a new hotel, but is looking tired already, and it feels very impersonal. it has a kind of Premier Inn feel. The staff were very friendly and helpful, and I was upgraded to a sea view room. Having to swipe the room key in the lift is quite normal these days, but to have to do it upon exiting the lift to gain access to the room on the floor makes it feel a bit prison like. It makes you wonder what they are trying to keep out? room was clean, but looked neglected due to the age. The bar area is huge, and again lack warmth and welcoming. The following morning no hot water! I did notify the hotel on departure and in the follow up customer survey. In fairness to the Hotel I was contacted by the Manager who was very apologetic and has offered me a compliment stay, a rare follow up, so well done. would I stay there again? Just for a one night transit only.
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- Also Known As:
- Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
- Park Inn By Radisson Palace Southend-On-Sea Essex