We have enjoyed indian takeaway and restaurant food for 25 years, and we have never experienced food as bad as this. The chicken used for the chicken shashlik and tikka massala was really dry, I would suggest had been cooked days before, frozen and then defrosted too quickly and then recooked. I had asked for a dry saag paneer and was sent a very sloppy one. The salad was past its best, The paneer naan was not good, not sure what they had done to that. And the raita was not a raita I had ever experienced before and you had to pay for it. We normally get this free at other takeaways. We were told it would be 45 mins and it was an hour and 5 mins which meant the other food I had cooked had to be eaten earlier, so as a group we didn't eat together. Thank goodness I didn't order for all 5 of us! I rang and complained immediately, gave them the opportunity to refund my money but they have chosen not to. Would never use them again and will be advising my friends in Thorpe Bay and Southchurch not to either.
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