I stayed here with my 10 year old for a weekend away. I booked one of the executive rooms. I was given a room on the first floor, room 101. No no no. Firstly if you are claustrophobic this a room to avoid because there are no windows and you can hardly see through the opaque glass so you feel truly boxed in. To make matters worse the fridge was leaking and there was a puddle of water... The carpet was stained and it was dusty in the room. Good thing is I was offered a new executive room on the 4th floor with a good view and it was clean. So thank you for that. But what baffles me is... Why give a guest a bad room when you have good rooms available? It's nonesensical. Then i forgot our tooth brush so called front desk and was told they'd ran out! oh well i suppose i am to blame for that one. but it would have been nice if they had some lying about somewhere. I was very pleased with everything else. Good customer service and the food at the restaurant was good. There was one petite blonde lady in a white top and black trousers at the restaurant in the evening who lacked a smile and basic decorum to be honest. Whilst we were being seated by the waitress she told the waitress to tell me kids eat for free as though we were invisible and she said it quite haughtily without batting an eyelid to look at us although we were stood right next to her. Needless to say I enjoyed my time and all other staff were pleasant. I will recommend!
- Official Description (provided by the hotel):
- Stay excited……The spectacular Holiday Inn Southend opened on 01st October 2012 !Stay relaxed……The hotel is the latest addition to the Holiday Inn portfolio and has 129 air conditioned bedrooms and features 27 executive rooms and 4 King superior rooms.Stay unique……In a first for Holiday Inn in the UK, the five-storey hotel also houses a fully sound-proofed rooftop bar and restaurant (1935 Rooftop Restaurant & Bar) offering spectacular views of London Southend airport and surrounding Essex countryside. The restaurant is open every day for breakfast, lunch and dinner (open to non residents also), and the bar if open for coffee and range of beverages from 10am - 11pm daily.Stay connected……Holiday Inn Southend will also offer a variety of conference and banqueting facilities, plus a choice of meeting rooms for up to 140 people and is within 40 minutes of central London.Stay devoted…..Choose Holiday Inn Southend for your Essex wedding venue, with flexible facilities we can help make it a day to remember. ... more less
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- Also Known As:
- Holiday Inn Southend Southend-On-Sea, Essex