The outside looks lovely and when you enter the hotel it is modern, clean and inviting. The lady on reception duty was not very pleasent and gave the impression she would rather be at home. We were given room 16 and told to go through door in hall and up stairs. What a difference, open the door and your in a grotty b n b in blackpool. The carpet had seen better days and would most certainly benifit from a shampoo. The walls were all marked and scuffed, not surprising as the stairs are steep and narrow and manouvering a heavy suitcase up them is quite difficult. Suggest may be once a week a lick of paint on the marks or even a wipe with a damp cloth. The paint work was also in need of refreshing. After climbing one set of stairs we realised that we were on the next floor up. We did however have a sea view which was nice but the room was small and cramped. The carpet was plain beige and covered in stains. The tea making tray was hard to use as it was five feet of the ground on a little shelf near the window. The bathroom was very basic and compact leaving no space to put your things. There was a cupboard under the wash basin but I was glad I didn't use it as it got flooded and so did the room below when a pipe started to leek in the night. The management did in all fairness act promply when told. The bed linen was clean and the bed quite comfortable but the pillows needed replacing. They don't last forever. Breakfast was lovely, lots to choose from, hot and nicely cooked. Good fruit juice and warm toast. The car park at rear is rough and if you want to park your car after ten at night, good luck. We stayed two nights there but we are glad we hadn't booked a week. Downstairs is lovely but upstairs needs some attention. Some paint and clean carpets a priority.
- Official Description (provided by the hotel):
- Family owned and run Boutique hotel situated right on the seafront ... more less
- Reservation Options:
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- Also Known As:
- Camelia Hotel Southend-On-Sea, Essex