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“Not nice.”

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Ilfracombe House Hotel
Ranked #10 of 19 Hotels in Southend-on-Sea
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not nice.”
1 of 5 bubbles Reviewed 17 June 2014 via mobile

Luckily we were only booked in for one night! We had a friendly greeting on arrival and were made to feel welcome but unfortunately the positives ended there.
The room was more cramped than it needed to be as a single bed had been positioned by the door, meaning it only opened half way ( quite a squeeze getting in with your luggage). Overall the room looked very tired and dated and was dirty. Stains on the chair and curtains also sticky patches on the bed side table and what seemed to be melted chocolate in the carpet! But all this was nothing compared to the bathroom. Dirty tiles , toilet, bath, sink and mirror along with half used toiletries, just shocking! I could go on and on but I really don't want to dwell on it anymore. Please for your own enjoyment Stay Away!

Stayed June 2014, travelled as a couple
Helpful?
2 Thank SeeWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
    109
    89
    33
    11
    13
See reviews for
52
101
19
39
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
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  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 June 2014 via mobile

Love this place been going back there for years now love Berti
He is like a friend now highly recommend the apartments great value for money and always a welcoming smile at breakfast from Berti and the team
Nothing to much trouble and would go out there way to get you in

Stayed June 2014
Helpful?
Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

I travelled here from Norfolk and met family there. My room was ready early which was a bonus and I was greeted with a smile from the person who booked me in. I had the single room but it was ideal. Everything I needed was there e.g hair dryer, ironing board and iron if needed too. Was also en suite which I prefer. The carpark at the back is small but we did manage to get parked ok. The meal we had at the hotel on the first night was excellent. Very nicely presented and good portions. There is a bar too if you fancy an evening drink. The town is just approximately 10 minutes stroll. We walked to the gardened area fairly near the hotel where there are plenty of benches to sit and look across to the sea. Lovely and quiet there too! Shopping area very good. I walked the pier one way and back on the train. That was about £3.50. The breakfast at the hotel was buffet style but you only had to ask if there was something you needed. A very friendly hotel and one which we would certainly stay in again if visiting Southend.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susie255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buxton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Very friendly staff. Had evening meal which was superb - huge portions well cooked and presented. Ample breakfast. Unfortunately a little noisy - a couple of noisy children until 11 pm first night and later next night. Room was clean and had iron and board hair dryer, toiletries and tea and coffee making facilities. A short walk to town and to seafront.

Room Tip: Room 15 near bar and therefore a little noisy at times but bar closes at 11
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrea841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 24 May 2014

After checking reviews for this lovely little hotel we decided to book a nights stay as we were booked in for a show at 'Cliffs Pavilion'. Ideally situated for this venue & rather than bother to move the car from hotel car park, we walked & found it only took a few minutes, also the fact that I am recovering from pheumonia, it was still manageable. The staff were very friendly & helpful. Our room was a twin, but to our surprise we had one double & one single, this was great as being I was converlessing, I grabbed the double. The room was clean & had everything we needed. We had breakfast next morning which was lovely. We checked out, but after having lunch in Leigh on the way home, we decided we fancied another night for me to have a rest, so we rang them up & back we went, to be honest we would have loved to stay longer, but had to get home. Will definitely be returning sooner than later. Ps.clicked on ratings for 'fitness studio' & 'swimming pool' by mistake as of course there wasn't any, please ignore.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trudybax b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buckinghamshire
Level Contributor
189 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

We were a group of 11 who spent a weekend break here. The service from all at the hotel was 1st class. The bedrooms were very spacious, with everything you would need (iron, trouser press +++). The breakfast was buffet style, but plenty of choice and always topped up if anything got low, eggs could be cooked to order. We did have an evening meal there and this again was 1st class, food was great, huge portions and service again was 1st class. Overall I would recommend this hotel to all my friends.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank porchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

A group of 30 of us booked into this hotel for the may day weekend. The check in was handled excellently and Bertie the owner and his staff were superb nothing was too much trouble. 8 of us decided to have an evening meal at the hotel and this was excellent. The breakfast was buffet style with plenty to choose from and again excellent. Will definitely return when in the area. Well done Bertie and Staff.

Room Tip: Room 6 Top Floor is a large room with a four poster bed.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ilfracombe House Hotel

Property: Ilfracombe House Hotel
Address: 9-13 Wilson Road, Southend-on-Sea SS1 1HG, England
Region: United Kingdom > England > Essex > Southend-on-Sea
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Southend-on-Sea
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ilfracombe House Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
An 'AA' Rated 4-Star Guest House which combines spacious and comfortable accommodation with a prime location close to Cliffs Pavilion Theatre and Southend's Adventure Island Funfair Park. • 20 en-suite Bedrooms & 6 fully serviced Apartment Suites • Walking distance to High Street, Cliffs Pavilion & Seafront • Free Car Parking • Free Wi-Fi • Free Full English Breakfast • SKY SPORTS in all Rooms & Bar • Fully Licensed Bar & Restaurant • Less than 7 minutes drive from Southend Airport • 1/2 Price Wristbands to Adventure Island Park ... more   less 
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Also Known As:
Ilfracombe Hotel Southend On Sea
Ilfracombe House Hotel Southend-On-Sea, Essex

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