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“Food was disgusting”

The Parsons Barn - Wetherspoons
Attraction details
Southend-on-Sea, United Kingdom
Level 2 Contributor
6 reviews
common_n_attraction_reviews_1bd8 27 helpful votes
“Food was disgusting”
Reviewed 5 April 2014 via mobile

Decided to have a family meal out. Ordered at bar and told there would be a short wait for our five meals. We ordered two medium rump steaks, one well done sirloin steak, chicken and ribs and a cheese burger. Food arrived quickly but the burger bun was burnt, the two medium steaks were burnt on the top and bottom, the onion rings that come with the chicken and ribs were over cooked and the sirloin well done steak was red and full of blood. Returned the steak to the bar as nobody came to see if meals were ok, steak returned after a wait and was burnt, tasted like it had been cooked on a dirty grill and was so tough you couldn't chew it, then had to find a member of staff and asked for a full refund, which they did do but no apologies given for poor quality. Staff really seemed not bothered we were unhappy with all our meals. Won't be returning.

Visited April 2014
Helpful?
3 Thank kazbee050777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Southend on sea, Essex
Level 3 Contributor
24 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
“Good experience”
Reviewed 24 March 2014

We were a little worried about eating here having read the reviews. We were pleasantly surprised. Our meals were pretty good, service was fast. Ribs could have been a bit hotter but were acceptable and very tasty. The waitress did not return during meal to ask if all was ok but did ask if we enjoyed our meal when she came to clear the plates. Scampi was brilliant, would def recommend it. We had 2 meals and 2 drinks for just over £17 . Great value. Will be going again.

Visited March 2014
Helpful?
Thank HBofSouthend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieH1980, Manager at The Parsons Barn - Wetherspoons, responded to this review, 11 December 2014
Thank you very much for you excellent review and we are delighted to hear you enjoy your visit and took the time to right this feedback,
We do actually have another trip advisor and that is our actual page so this amazing review will not be seen my our customers
If you have the time can you please re write your review on our parsons barn shoeburyness page
But if not thank you very much for this excellent review and we will hopefully see you again very soon
Kelly Marie and the parsons barn team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, England, United Kingdom
Level 5 Contributor
74 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Great value meals with drinks”
Reviewed 23 March 2014 via mobile

We have been twice for a meal and twice for morning coffee. There are plenty of staff, most are friendly and helpful, a couple would benefit from more training in polite manners.However the food was very good, we love the burgers, the caesars salad and the curries were freshly cooked this week, so no complaints form us at all. If you want a lively busy place to eat a great value meal in an attractive building give it try.

Visited March 2014
Helpful?
Thank SF15_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieH1980, Manager at The Parsons Barn - Wetherspoons, responded to this review, 11 December 2014
Thank you very much for you excellent review and we are delighted to hear you enjoy your visit and took the time to right this feedback,
We do actually have another trip advisor and that is our actual page so this amazing review will not be seen my our customers
If you have the time can you please re write your review on our parsons barn shoeburyness page
But if not thank you very much for this excellent review and we will hopefully see you again very soon
Kelly Marie and the parsons barn team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leigh-on Sea, United Kingdom
Level 6 Contributor
111 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
“Needs some help!”
Reviewed 18 March 2014

Recently opened! Trying to set a strict code in terms of dress and appearance, not really suited for the relaxed atmosphere next door to Asda. Staff have in the main worked for Wetherspoon's elsewhere, so some familiar faces, which was rewarding!

Two visits, both at breakfast - meals not hot, served on very cold plates. Comments acknowledged, but no time to wait for replacement meals. Big problems in all JW sites with decaf coffee? If you have a new state of the art machine - why?

Needs some support from the area management team and perhaps draft in some more experience staff from other sites for a while perhaps - a shame!

Thank you for retrieving my mobile phone by the way .....

Visited March 2014
Helpful?
4 Thank romeo017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoeburyness, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Inclusive Drinks”
Reviewed 16 March 2014

Food was good but watch what drinks you order with your meal. When you check the bill you often find you are charged extra for the drinks that should have been included with your meal.
My advise is for every meal you order ask what drink you can have with it and dont opt for the option of going large if you do you will be overcharged

Visited March 2014
Helpful?
3 Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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