Went with friends for Saturday to Sunday stay. The check in staff were very good. The room was ok, the bed was very small despite being told it was king size. We have been members of the gym previously and had stayed previously. The gym has been refurbished and now looks very good - would reconsider joining.
There are things that haven't changed - the bar service / staff attitudes are very poor. Staff just can't be bothered.
Breakfast came very slow and we had to ask for tea & coffee couple of times and 3 T bags in very small pot. Breakfast staff treat guests as after thought which is same as previous experience.
Lovely hotel and hopefully with planned refurb it will only get better. But please do some staff training on customer service!
Go to the Hoop for food - lovely!
- Official Description (provided by the hotel):
- Greenwoods Hotel is a beautiful converted 17th Century Manor House. Offering a range of exclusive Rooms, exquisite fine dining in our Restaurant, traditional afternoon tea and luxury Spa packages. We also boast a fully equipped gym, heated indoor pool and modern spa facilities. Greenwoods has also just completed a multi million pound refurbishment programme, which includes: new-look spa, brand new bedrooms, gardens and public areas. We plan our special events with expert attention to detail and care: whether you're searching for the perfect wedding venue or a Corporate & Banqueting function - Greenwoods has everything you need to make your event a success - and more. Enjoy the Afternoon Tea next to a crackling fireplace, indulge in a drink in our Manor Lounge, order a snack or an a la carte meal in our fabulous restaurant- Greenwoods will ensure your visit is one to remember! ... more less
- Reservation Options:
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- Also Known As:
- Greenwoods Estate Spa And Retreat Hotel Stock
- Greenwoods Estate Hotel And Retreat
- Greenwoods Estate Stock
- Greenwoods Hotel & Spa Essex/Stock