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“Relaxing weekend getaway”

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Crowne Plaza Resort Colchester Five Lakes
Great Notley, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Relaxing weekend getaway”
Reviewed 11 August 2014

Arrived on a Friday night and stayed just one night but could have done with an extra night in the comfy bed! Cocktails were amazing, food was delicious and the staff were exceptional, really went the extra mile to make us feel welcome and relaxed.
Had a great spa treatment on the Saturday and only complaint is that I wasn't staying for longer! Really looking forward to going back again with husband and friends to have a relaxing weekend and maybe even get the trainers out for a game of squash while the boys play golf.
Had a look at all the meeting space whilst I was there and feel inspired, exceptional space for meetings, weddings and private functions. Can't wait 'til the new Grill Restaurant opens either!

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElleBurge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 18 August 2014
Staff and management alike at Crowne Plaza Resort Colchester – Five Lakes are immensely proud to receive yet another five-star review and please accept my gratitude that you have taken the time to post your feedback on Trip Advisor.

I am very pleased to read that your visit was a thoroughly enjoyable one; when you took the opportunity to use and enjoy many of our facilities and dining outlets.

Thank you for mentioning the fantastic space we have for meetings, weddings, exhibitions and private functions and with the newly refurbished meeting rooms this makes choosing Crowne Plaza Resort Colchester – Five Lakes an obvious choice for events.

The new Grill Room is soon to be launched and please visit our website for further updates on this fantastic new restaurant.

Thank you again for your lovely comments.

With kind regards
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Suffolk, United Kingdom
1 review
Reviewed 11 August 2014

Stayed at Five Lakes on the 1st August. Fantastic Location and venue.
Staff professional and friendly. Spa amazing and good food!
Rooms really comfortable and also great meeting or wedding potention!
Ticks all the right boxes, would definately recommend anyone a visit!

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Michelle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 18 August 2014
Thank you so much for awarding us five stars following your recent visit to Crowne Plaza Resort Colchester – Five Lakes - this is praise indeed.

Your brief review indicates to me that you had a thoroughly, enjoyable time at the hotel and I am grateful that you would recommend us to others.

Thank you and with kind regards.
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Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 August 2014

We recently stayed at the hotel for three nights. We were in a king suite in the Village which is behind the hotel. We had our father in law with us who uses a walking stick but were not advised by the staff that it was a distance from the main hotel, if we were aware we would have driven him up there. The rooms are very spacious and clean, the bed was so big and comfortable, the bathroom was huge, however the room was extremely hot, there is no air conditioning although there were fans they did not help. We had dinner in the restaurant on Saturday night and the food was excellent. We had ordered a wake up call for early Sunday morning which we unfortunately did not receive. Also disappointed that you had to pay for internet, movies and TV.

Room Tip: Be specific in any requirements you might have, especially if it is in the king Suites i.e ground fl...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank anthonydonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 18 August 2014
Our reception staff are always keen to ensure that they are helpful and accommodating to all our guests. Our Village rooms are a few minutes walk from the main hotel and please accept my apologies if our reception staff were remiss in not mentioning that these rooms do have their own parking bays and therefore, your father in law could have been driven to his room.

I am glad that you found your accommodation well appointed although I am disappointed to read that you felt some discomfort in your room due to the recent hot spell and the fans were ineffective.

I am glad that your dining experience was excellent and our Head Chef will be very pleased to read your comment as will our Restaurant Manager.

I am sorry that you did not receive your wake-up call and due to the anonymous nature of Trip Advisor postings, I am unable to investigate this matter further.

I do hope that you will choose to return to Crowne Plaza Resort Colchester – Five Lakes in the future. Thank you again for your review. Kind regards#
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London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 August 2014

The most comfortable bed .. ever !
Large room and great views over the Essex countryside. Staff were very welcoming and the hospitality was superb
An amazing property with spa treatments available, squash and tennis courts, pool and gym.. ideal for a 'getaway weekend' plenty to do but also lots of areas with seating to just relax, both indoors and out
Free wifi, all the newspapers, great food
Going back to try the new grill restaurant opening soon
A great place for a weekend break
Out in the country so a car needed to get there

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank SoniaTolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 18 August 2014
How kind of you to take the time to comment so positively following your recent visit to Crowne Plaza Resort Colchester – Five Lakes and I am glad that your experience was so enjoyable. Thank you for the five stars you have awarded us. The hotel boasts many great facilities and I thank you for mentioning them.

Looking forward to welcoming you back at some time soon. Thank you again for your lovely feedback.

Kind regards.
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London, United Kingdom
1 review
Reviewed 7 August 2014

I recently stayed at the hotel on a work visit/site inspection. The venue is stunning and the staff are very friendly and eager to help. Fantastic meeting space. large bedrooms with the most amazing beds. we also had dinner at the hotel which was very good and there was a large high quality, selection of hot and cold options for breakfast.
I would definitly recommend the venue for leisure and business it really is a must see venue!

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank clare g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 18 August 2014
I am delighted to received your five star review of your recent visit and proud that you found the hotel itself to be stunning and our staff professional and helpful towards you.

Crowne Plaza Resort Colchester – Five Lakes is an exceptional venue for meetings and events and with our newly refurbished meeting rooms, this only enhances the corporate guest’s all round experience.

We do hope to see you one day very soon. Thank you again for such a Lovely review.
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London, United Kingdom
2 reviews
Reviewed 6 August 2014

What an amazing hotel! Stunning setting, exceptional facilities, and one of the most comfortable beds I have ever slept in. The staff were very friendly and incredibly helpful, food was out of this world and the spa treatments fantastic.
Great hotel for a personal trip or business with fantastic meeting rooms and facilities.I highly recommend this hotel and am looking forward to my next stay very soon.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Claire P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 18 August 2014
Thank you so much for your recent review and it is clear to me that we met and exceeded your expectations on this occasion.

Our team members’ ethos is always to ensure that our valued guests have the most enjoyable time and to assist them at every opportunities.

I note that you are look forward to your next visit and we are looking forward to welcoming you back.

With kind regards.
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London, United Kingdom
1 review
Reviewed 6 August 2014

We stayed here on a Friday night for a work event and was most impressed. the rooms were comfortable and had everyting that i needed. The bed was amazing, can roll over twice and still not fall of the end! We had a lovely meal in the main restaurant and the breakfast was also amazing with lots of choice. After our meal we went into the pulse nightclub, it wasnt very busy but the DJ was good and there was a good atmosphere. We also had a treatment in the spa - i went for a head massage and felt relaxed afterwoods. Overall a great night.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank natalie803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review, 14 August 2014
Your comments are truly appreciated and it is always rewarding to receive such fantastic feedback. I am pleased that you found so many positive elements during your stay and note in particular that your dining experience was fantastic, your bed so comfortable, the spa treatment was relaxing and you danced the night away in our Pulse night club.

I do hope you take the opportunity to return and perhaps stay longer. when another warm welcome awaits you.

With kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Resort Colchester Five Lakes

Property: Crowne Plaza Resort Colchester Five Lakes
Address: Colchester Road, Tolleshunt Knights CM9 8HX, England
Phone Number:
Region: United Kingdom > England > Essex > Tolleshunt Knights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Tolleshunt Knights
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Resort Colchester Five Lakes 4*
Number of rooms: 194
Official Description (provided by the hotel):
Five Lakes Hotel, Golf, Country Club and Spa is a 4 star hotel offering some of the finest and most extensive health, leisure and sports facilities in the area. Set in 320 acres the 194 en-suite bedrooms overlook the attractive countryside and each is spacious and comfortably furnished. There is a choice of restaurants and bars. Leisure facilities include a luxury spa, indoor swimming pool, sauna, steam room and well-equipped gym. Golfers will enjoy the two 18-hole courses. Only an hour from London, and Stansted Airport, the hotel is ideal for both business and leisure guests ... more   less 
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Also Known As:
Crowne Plaza Resort Colchester Five Lakes Hotel Tolleshunt Knights
Crowne Plaza Resort Colchester 5 Lakes
Five Lakes Hotel Country
Five Lakes Resort Country
Five Lakes Hotel Essex
Crowne Plaza Resort Colchester Five Lakes Essex/Tolleshunt Knights

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