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“Beautiful rooms although Infested with Ants”

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Premier Inn Waltham Abbey Hotel
Ranked #1 of 2 Hotels in Waltham Abbey
Certificate of Excellence
Reviewed 28 June 2014

Stayed here for 1 night and won't be back. Woke up in the morning to find our room was infested with ants, crawling in all our bags Ect. Checked out and was offered a refund but then refund took over 2 weeks to get back as I had paid with cash and apparently they had to refund me by card. Did not like the managers (Steve) attitude at all from the minute we arrived. Very disappointed by this stay.

  • Stayed: June 2014
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Thank LauraLindsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Waltham Abbey Hotel, responded to this reviewResponded 29 June 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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387 - 393 of 670 reviews

Reviewed 27 June 2014 via mobile

First rate, the fixtures and fittings have all been updated in the rooms and the beds well Lenny Henry can't be wrong can he they are the best.
Rooms are always clean and the staff very friendly and helpful + your guaranteed a good night sleep and I always have.

Stayed: June 2014, travelled on business
Thank Julian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

Have stayed at this hotel on business many times when working in and around north London. Its very clean, very modern and the attached pub/restaurant is very nice indeed.

There is absolutely nothing you can complain about staying at this Premier Inn.

  • Stayed: June 2014, travelled on business
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2  Thank TomM2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

100 quid for 2 night. Bedroom nothing can moan about all beautiful and tidy and clean. Only problem it gets way to hot. But really happy with room and service. Breakfast good but not full breakfast its too expensive for the money paid

  • Stayed: June 2014, travelled as a couple
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1  Thank terrykendall1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

Brilliant service,nice clean room love every thing about the room..as for me Definitely going back,enjoy my weekend..the location is great easy to find,there is nothing negative for me to say more than thanks.

  • Stayed: June 2014, travelled as a couple
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1  Thank Charmhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

Stayed here overnight for a wedding. Had some issues with internal
Noise but Kate on reception dealt with the problem efficiently. She was very professional and polite and made our stay worthwhile.
The beds is amazingly comfortable and the hotel rooms and bathrooms are spotless.
Breakfast next door was good and although busy the staff were continuously replenishing utensils and food and very courteous despite being rushed off their feet.
All in all I would
Recommend staying here.

  • Stayed: June 2014
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1  Thank kdcoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Felt comfortable, enjoyed the stay, friendly staff.. Felt so welcome
Definitely going back again this year... Easy to park the car, very quiet
Pub/restaurant with beer garden...
No complain to make....

  • Stayed: June 2014, travelled with friends
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1  Thank Mel2v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Waltham Abbey Hotel

Address: Premier Inn Sewardstone Road | The Grange, Waltham Abbey EN9 3QF, England
Region: United Kingdom > England > Essex > Waltham Abbey
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Waltham Abbey
Price Range: £50 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Waltham Abbey Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
Close to the natural wonders of Gunpowder Park and Waltham Abbey Gardens, with easy links to London. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Waltham Abbey Hotel Waltham Abbey
Premier Inn Waltham Abbey Hotel Essex

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